AquaSD Order

ReefFreak@

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Hello everyone I read a lot of stuff on reef2reef but do not post very much. I placed an order from @AquaSD on December 29th and to receive today January 11th. I have received corals online before from various vendors and always received a tracking number when the corals are shipped out. Thus far I have received no contact from aquasd about where the corals are. I have been calling them multiple times today, tried emailing them(gmail won't send the email because its invalid.) Im not one to make a big fuss about things and would understand a delay due to the fires in California , but Im very frustrated because I stayed home all morning and early afternoon waiting for these corals to show up so that they can't be promptly inspected dipped , and transferred to my quarantine system. If there is a delay vendor contact would have been much appreciated, but what is also frustrating is that I cannot even get into contact with them to check status. Did they ship? Delayed? I have no idea. This also wasn't a cheap order for me. If anyone has ideas of what I should do that would be appreciated.
 
@AquaSD has emailed me back to resolve this
We appreciate the feedback. I am glad we took care of this for you. If you need anything else, please feel free to reach out. Thank you.
 
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WHAT’S USUALLY THE FIRST CLUE THAT SOMETHING IS OFF IN YOUR REEF?

  • A fish’s behavior or appetite changes

    Votes: 12 16.2%
  • A coral looks different or stops opening normally

    Votes: 45 60.8%
  • Water clarity or surface appearance changes

    Votes: 10 13.5%
  • Equipment sounds or flow seem different

    Votes: 8 10.8%
  • A test result catches my attention

    Votes: 15 20.3%
  • Algae or other growth starts changing

    Votes: 15 20.3%
  • I usually notice when the problem is already obvious

    Votes: 4 5.4%
  • It depends on what’s going on

    Votes: 14 18.9%
  • Other (Post in the comments)

    Votes: 1 1.4%
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