Brocks IM Nuvo 50 Lagoon

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Thank you.
It is horrible but, it is what it is.
I hope so as well, about the refund, waiting on it still.

Yeah I’m have been looking around. Just want to get a tank in here ASAP
I understand :( Waterbox seems to be hit or miss with a lot of problems with delivery. I hope you get something you really like. Also, I hope you get a full refund for the original tank you ordered a 6026. Good luck and plz keep us posted.
 
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Brock0019

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I understand :( Waterbox seems to be hit or miss with a lot of problems with delivery. I hope you get something you really like. Also, I hope you get a full refund for the original tank you ordered a 6026. Good luck and plz keep us posted.

I appreciate that.

I’ll start the thread back up again once I get something ordered. Hopefully today or tomorrow.
 
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Brock0019

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Following as well. Just ordered a 7726, pretty nervous after reading this. Fingers crossed.
I sure hope you have a better experience than I did.
Take the stand out and check it
Over piece by piece. I was sent 3 stands, they all were ****.
Water test everything before you put salt/rock/sand.

Thank the lord @SaltwaterAq was there to save me. They made it right.
Truly an amazing group of people.
 

A4goulet

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I sure hope you have a better experience than I did.
Water test everything before you put salt/rock/sand.

Thank the lord @SaltwaterAq was there to save me. They made it right.
Truly an amazing group of people.

Me too! Thanks for the update! That makes be feel a lot better knowing they are doing the right thing for ya.
 
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Brock0019

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Me too! Thanks for the update! That makes be feel a lot better knowing they are doing the right thing for ya.
@SaltwaterAq is, NOT waterbox.
My “refund”from waterbox included me being charged for the “free” skimmer that came with the order and for some reason the box of salt I got with my order too. Completely absurd if you ask me.


But like I said, if it wasn’t for @SaltwaterAq, I’d be up ***** creek without a paddle.
 

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Thanks for the kind words. We are here to help every customer have an enjoyable experience in this hobby, whatever we need to do to make it right. We put people over profits, it's the reason we free ship everything including a $2 part.
 
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Brock0019

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Thanks for the kind words. We are here to help every customer have an enjoyable experience in this hobby, whatever we need to do to make it right. We put people over profits, it's the reason we free ship everything including a $2 part.

Words are really not enough to show how thankful I am, my Family is, that this whole ordeal is over...All thanks to you guys.
Seriously the freaking best!
Consider me a forever customer.
 

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I see you changed your title. I was looking into the 650 and almost pulled the trigger than the 5526 came out. Good luck!!
 
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Brock0019

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I see you changed your title. I was looking into the 650 and almost pulled the trigger than the 5526 came out. Good luck!!
Thanks! I had my eye on it for like a year, then saw the waterbox and they offered the free skimmer ( which I ended up paying for anyways) so I went with them

I'm hoping the partial refund check clears tomorrow so I can actually order this tank!
 
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I’m hoping it comes through too if excited to watch your build!
 

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Thanks! I had my eye on it for like a year, then saw the waterbed and they offered the free skimmer ( which I ended up paying for anyways) so I went with them

I'm hoping the partial refund check clears tomorrow so I can actually order this tank!
Good luck! Keep us posted!
 
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Brock0019

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It has arrived!

CD8820CC-69E8-4671-AF5F-63E888FEF1D5.jpeg
 

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