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- Apr 1, 2020
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I know I got attacked for my views on this, but I'm standing by my opinion.
BRS is as customer focused as any company supporting our hobby. I love the service they provide and they are still my go-to source. That customer focus is bound to change now that they have private equity investment. Eventually the guys that started that company, who by the way are passionate reef enthusiasts as well, are going to be enticed or forced out of the organization and the culture will change. MD is out of the picture and other dominos could soon fall.
It's bad for us, the consumer. That's a fact.
BRS is as customer focused as any company supporting our hobby. I love the service they provide and they are still my go-to source. That customer focus is bound to change now that they have private equity investment. Eventually the guys that started that company, who by the way are passionate reef enthusiasts as well, are going to be enticed or forced out of the organization and the culture will change. MD is out of the picture and other dominos could soon fall.
It's bad for us, the consumer. That's a fact.