BRS class act

JonPhillips

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I really want to support my LFS, but, BRS, with classy moves like these is making it really tough. Ya know? It’s like you sense they’re not just trying to make a buck and the company was founded on an actual passion for the hobby. Props.

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I love BRS.. I ordered a glass hole saw bit and the shank came bent. I called them up and no questions asked they shipped out a new one the next day and expiated it. They've sent me the wrong type rock before and just told me to keep it and they shipped the correct rock. Hard to use another online company
 
I love BRS.. I ordered a glass hole saw bit and the shank came bent. I called them up and no questions asked they shipped out a new one the next day and expiated it. They've sent me the wrong type rock before and just told me to keep it and they shipped the correct rock. Hard to use another online company

impossible to use another online company
 
How much do you have to spend to get a Christmas card!? ;) I thought I spent a lot this past year and I didn't get one!
 

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