Cant log in

[Gold en eyeret]

On my real account. It is asking for verification as it occasionally does but I do not receive the email code to enter. I have sent help requests via the contact form but haven't gotten any reply. I am Probably making a silly mistake but I cant figure it out. Yes I checked spam folder.

Help please!

 

[Crabs McJones]

@mdbannister @revhtree

 

[Gold en eyeret]

Anyone?

 

[Crabs McJones]

Let me try to contact an admin and see if we can get this sorted out for you :)

 

[Gold en eyeret]

Thanks crabs

 

[revhtree Verified Admin]

Thanks crabs

PM me your original name and email please!

 

[Gold en eyeret]

Pm sent

 

[Gold en eyeret]

Have I been naughty? LOL

Still cant log in

 

[Daniel@R2R Verified Admin]

Hey man, just seeing this. Let me see if I can do anything.

 

[Daniel@R2R Verified Admin]

Have I been naughty? LOL

Still cant log in

We're not passive aggressive. LOL We'd let you know if there was a problem from our end for sure (I can assure you there's not). :-) I'm not seeing any issues that should be hindering you. Are you trying to log in through the app? A browser (if so, which one)? We'll figure this out and get your old account going for you!

 

[Gold en eyeret]

I use chrome on my samsung phone.

It seems that emails aren't getting out. I send a pm from this account and I dont get a notification.

Can the verification process be bypassed?

Thanks

 

[Daniel@R2R Verified Admin]

Let me see if there's something I can do. You're talking about the 2-step verification, right?

 

[Daniel@R2R Verified Admin]

Done! Can you try it now?

 

[GoldeneyeRet]

That did it!

 

[Daniel@R2R Verified Admin]

That did it!

Woot!! Looks like I pressed the right button!! :D Glad we got you up and running again!

 

[GoldeneyeRet]

Thanks!

So good to be home!

 

[Daniel@R2R Verified Admin]

Thanks!

So good to be home!

We're glad to have you back!

 

[Crabs McJones]

Thank you @mdbannister !!!

@GoldeneyeRet glad to have you back to your old self:D