Just curious if anyone has had an issue with getting a response from CoralVue via email? I was looking at purchasing a piece of equipment from them that has had some bad reviews in the past and I emailed a few questions about said product and it is going on 2 weeks with no response. I even followed up with another email a week ago and to see if the email was delivered and still no response. Prior to sending the email I called their customer support and she was extremely courteous on the phone but could not answer some of the questions that where fairly technical. I can only assume that the product is so bad they don't even care to respond to questions about said product. Being a retired engineer that worked with and supported hundreds of customers in the Nuclear Field and Food & Beverage Industries, to completely ignore a potential customer is not the way to do business in my book.