xmjxflipx
Valuable Member
Hi, i recently placed a big order with crazy ricks with their new stock of japanese zoas ^^ i was the one taking the inventory as soon as they were putting pics up on their website. They were great in helping me get pictures and assisting me with getting my order because this was my first order with them. The corals came very well packaged, except for for one colony which all the polyps fell to the bottom of the bag. So, i immediately took pictures and called kirby, he told me that he would tell steve (the manager) about my situation and just to watch over the rest of my order.
The next day, steve gave me a refund for the coral that came in. And then my other colonies started to look very weird and strange, the polyps were shriveled up and algae was getting to the top of the polyps, nothing was opening up and i was getting worried. Seriously STRESSED OUT:cry:, cause i just spent some $$ on these and i get worried whenever something going wrong with my tank. I have enough stress studying for the HESI now to graduate from Nursing School, and Steve and the whole crazy Rickys employees were the best. I have ordered many times from online vendors and this was the first problem that has ever happened to me but i couldnt have asked for a better store to have a problem with. Steve was so great and apologized because their shipment at the store was having the same problems. If anyone every wants to order from crazy ricks i would HIGHLY recommend them because they have such a great selection of corals and fish and crazy ricks is probably the only online store with that 10-day guarantee and they keep their word. Their looking for customer satisfaction and i will do business with them. I give a big thank you from me Steve and Kirby and from the bottom of my heart i thank you for helping me out in my time of need.
The next day, steve gave me a refund for the coral that came in. And then my other colonies started to look very weird and strange, the polyps were shriveled up and algae was getting to the top of the polyps, nothing was opening up and i was getting worried. Seriously STRESSED OUT:cry:, cause i just spent some $$ on these and i get worried whenever something going wrong with my tank. I have enough stress studying for the HESI now to graduate from Nursing School, and Steve and the whole crazy Rickys employees were the best. I have ordered many times from online vendors and this was the first problem that has ever happened to me but i couldnt have asked for a better store to have a problem with. Steve was so great and apologized because their shipment at the store was having the same problems. If anyone every wants to order from crazy ricks i would HIGHLY recommend them because they have such a great selection of corals and fish and crazy ricks is probably the only online store with that 10-day guarantee and they keep their word. Their looking for customer satisfaction and i will do business with them. I give a big thank you from me Steve and Kirby and from the bottom of my heart i thank you for helping me out in my time of need.
