Create Reef Factory Account?

[mythesis]

Trying to set up a new Reef Factory account --- the push notification to the phone # or email isn't going through.

I can access my account on the website, but not through the app because of this. I'm concerned I won't be able to set up a new device w/o this authentication step.


So, 2 questions:

1. Anyone know how to get the auth code to be sent/validated?

2. Do you need the mobile app to set up a new device or can you do it via Desktop?

 

[exnisstech]

Maybe this will help.

official reply from support at RF. "
Hi,

Problem will be solved soon, please use web browser to manage your devices till error will be solved. You can access them by logging to www.reeffactory.com on same login as in app.

Reef Factory
[www.reeffactory.com]www.reeffactory.com" no reply from brs... go figure.

Full thread

Is the reef factory app down?

Hi, the reef factory app is not working and reporting a bug, I've tried reinstalling the app bit same issue. Anyone else experiencing this?

www.reef2reef.com

 

[mythesis]

Thanks, I was able to set up my account on the desktop, but I'm worried I won't be able to set up a new device without auth from the app to get started.

 

[mythesis]

Just talked with BRS, and they said there's no plans to fix this problem.

So, devices will work *if you already have an account*. But you can't set up a new account.


So.....anyone got a Reef Factory account they aren't using anymore....