Back in Jan/Feb I purchased 8 Versa pumps. The first 3 pumps I installed all failed for 3 different reasons. One of them leaving me with a huge mess in my fish room. I called their support today to see if any progress has been made to fix these issues hoping that a retrofit might be available. The support rep would not say if they had anything but said I needed to send him the serial numbers of the pumps. I had registered all my pumps back when I had the original issues. But apparently registering your product with them is meaningless. Because they can't look up the numbers.
The rep also told me that there were no issues with the pumps. Wow. Here are the issues I have had on just 3 pumps. I have been awaiting fixes that don't seem to be coming before installing any more.
1. The fittings leak.
2. Fittings disintegrate due to the types of liquids dosed. I have had BRS and Neptune DOS pumps dosing the same liquids for years. See picture.
3. Won't hold siphon. This is due to the tubing slipping off the rollers.
4. Mobius issues. Too many to elaborate.
I give up. Because they have. I am just writing off the $1200 dollars and time I have invested in these pumps. Ecotech is not worth my time anymore.
The rep also told me that there were no issues with the pumps. Wow. Here are the issues I have had on just 3 pumps. I have been awaiting fixes that don't seem to be coming before installing any more.
1. The fittings leak.
2. Fittings disintegrate due to the types of liquids dosed. I have had BRS and Neptune DOS pumps dosing the same liquids for years. See picture.
3. Won't hold siphon. This is due to the tubing slipping off the rollers.
4. Mobius issues. Too many to elaborate.
I give up. Because they have. I am just writing off the $1200 dollars and time I have invested in these pumps. Ecotech is not worth my time anymore.