Glass Cages Tank Seam Failure.

Fishnut

Well-Known Member
View Badges
Joined
May 18, 2018
Messages
613
Reaction score
952
Rating - 0%
0   0   0
Gosh I hope this doesn’t jinks me, but I have a 90 gallon Oceanic that I bought & filled up 25 years ago and still running leak free. I wish they were still in business as I’m looking for another large tank now.
 

Joe Glass Cages

Passionate Glass Cages’s Team Member
View Badges
Joined
Dec 13, 2019
Messages
1,332
Reaction score
4,935
Location
Dickson, TN
Rating - 0%
0   0   0
@Joe Glass Cages. Would've really loved to see a response from you to the criticisms in this thread. I know it's a year old and most likely resolved (one way or another) but the lack of response is concerning. TIA
for sure @Cali-Saltwater-1st-Timer. Will take some time. I will read through the entire thread and offer up responses. This threads started prior to a major transition with Glass Cages in October of 2019. Please see below.

I do appreciate all the conversations and honesty.

Yes, there have been some challenging reviews. In October of 2019 there was a major change at Glass Cages. Major. From what I can see, there haven’t been any challenging reviews sense October 2019. If there are, please let me know so I can support those customers. That is so important to us.

Below is an outline of the transition.

During October of 2019 there was a major transformation at Glass Cages.

Glass Cages Transformation:
• Leadership Change
• Quality Assurance with QA Check Points
• Digital Production Tracking
• Improved Customer Service
• CAD drawing and approval processes
• Major Investments in Fabrication Equipment
• Polished Edges are now standard on all builds

We are not stopping with these improvements. Please see our reviews after October 2019 on Facebook, google and Reef2Reef. We have asked our new customers to share the truth. Knowing the truth allows us to reinforce the good and correct our challenges.

Our Facebook has many of our recent builds, customer interaction and reviews.

Please see the links below to several build threads on R2R

and here is a link to our updated warranty


I don’t share all this to sell anyone on our company. We are hobbyists and are truly excited about this transition. We are excited to offer support that the community so desperately wants. We read and listened to all those challenging reviews and feedback. Didn’t get offended. Nope. We adjusted the company. We are listening and will continue to humbly listen. Glass Cages has been building tanks for over 38 years. Currently building about 150 custom tanks a month and we want to continue to serve the best we possibly can.

Below is a list of Aquarium manufactures. You have many options to explore.
1. Coast 2 Coast
2. Reef Savvy
3. Miracles Aquariums
4. Glass Cages
5. Concept Aquariums
6. Crystal Dynamics
7. Planet Aquariums
8. Advanced Acrylics
9. Midwest Custom Aquarium
10. Fish Tanks Direct
11. Custom Aquariums
12. Acrylic Tank Manufacturing
13. Tank Me USA
14. Crystal Reef Aquatics
15. Aqueon
16. Redsea
17. SCA
18. AGE
19. GEO
20. Elos
21. Exotic Aquariums
22. Waterbox
23. Cade
24. Innovative Marine
25. Reef Octopus

The best choice is your choice.

We are honored for the consideration of Glass Cages and we are here to help even if someone decides to go with another builder. Growing and educating within this hobby is our mission.

I am so excited and proud of our Glass Cages Team. We look forward to hearing from you about how we can serve you better now and in the future.
 

Joe Glass Cages

Passionate Glass Cages’s Team Member
View Badges
Joined
Dec 13, 2019
Messages
1,332
Reaction score
4,935
Location
Dickson, TN
Rating - 0%
0   0   0
Joe's response is why I will always buy from Glass Cages. I used them before but, now, consider him family.

You will never deal with a better person or company IMHO.
Thanks so much @dantimdad. Thank you. Hope you had a fantastic Christmas with your family.
 

dantimdad

7500 Club Member
View Badges
Joined
Jun 24, 2009
Messages
9,926
Reaction score
41,307
Location
Hartselle Alabama
Rating - 0%
0   0   0

Cali-Saltwater-1st-Timer

Active Member
View Badges
Joined
May 27, 2018
Messages
309
Reaction score
165
Rating - 0%
0   0   0
for sure @Cali-Saltwater-1st-Timer. Will take some time. I will read through the entire thread and offer up responses. This threads started prior to a major transition with Glass Cages in October of 2019. Please see below.

I do appreciate all the conversations and honesty.

Yes, there have been some challenging reviews. In October of 2019 there was a major change at Glass Cages. Major. From what I can see, there haven’t been any challenging reviews sense October 2019. If there are, please let me know so I can support those customers. That is so important to us.

Below is an outline of the transition.

During October of 2019 there was a major transformation at Glass Cages.

Glass Cages Transformation:
• Leadership Change
• Quality Assurance with QA Check Points
• Digital Production Tracking
• Improved Customer Service
• CAD drawing and approval processes
• Major Investments in Fabrication Equipment
• Polished Edges are now standard on all builds

We are not stopping with these improvements. Please see our reviews after October 2019 on Facebook, google and Reef2Reef. We have asked our new customers to share the truth. Knowing the truth allows us to reinforce the good and correct our challenges.

Our Facebook has many of our recent builds, customer interaction and reviews.

Please see the links below to several build threads on R2R

and here is a link to our updated warranty


I don’t share all this to sell anyone on our company. We are hobbyists and are truly excited about this transition. We are excited to offer support that the community so desperately wants. We read and listened to all those challenging reviews and feedback. Didn’t get offended. Nope. We adjusted the company. We are listening and will continue to humbly listen. Glass Cages has been building tanks for over 38 years. Currently building about 150 custom tanks a month and we want to continue to serve the best we possibly can.

Below is a list of Aquarium manufactures. You have many options to explore.
1. Coast 2 Coast
2. Reef Savvy
3. Miracles Aquariums
4. Glass Cages
5. Concept Aquariums
6. Crystal Dynamics
7. Planet Aquariums
8. Advanced Acrylics
9. Midwest Custom Aquarium
10. Fish Tanks Direct
11. Custom Aquariums
12. Acrylic Tank Manufacturing
13. Tank Me USA
14. Crystal Reef Aquatics
15. Aqueon
16. Redsea
17. SCA
18. AGE
19. GEO
20. Elos
21. Exotic Aquariums
22. Waterbox
23. Cade
24. Innovative Marine
25. Reef Octopus

The best choice is your choice.

We are honored for the consideration of Glass Cages and we are here to help even if someone decides to go with another builder. Growing and educating within this hobby is our mission.

I am so excited and proud of our Glass Cages Team. We look forward to hearing from you about how we can serve you better now and in the future.

Wow! Really detailed and thorough response. Thanks for taking the time to explain and highlight the changes made at Glass Cages. Your response is definitely reassuring. Kudos.
 

Joe Glass Cages

Passionate Glass Cages’s Team Member
View Badges
Joined
Dec 13, 2019
Messages
1,332
Reaction score
4,935
Location
Dickson, TN
Rating - 0%
0   0   0
Wow! Really detailed and thorough response. Thanks for taking the time to explain and highlight the changes made at Glass Cages. Your response is definitely reassuring. Kudos.
Thanks so much.
 

2Wheelsonly

Valuable Member
View Badges
Joined
Feb 22, 2017
Messages
1,541
Reaction score
2,083
Location
Indiana
Rating - 0%
0   0   0
After reading through this thread I feel comfortable mentioning these three things:

OP is cool under pressure, I watched that video like 5 times because I was so fascinated by his calm approach to a smart fix.

The guy who insinuated that it should be expected for tanks to fail 2-5 years should be slapped really hard with a nice fat yellow can of twisted tea

I’m so glad I went acrylic for my large build
 

TOP 10 Trending Threads

WHAT AMOUNT OF LIVE ROCK AND SAND SHOULD BE PRIORITIZED FOR OPTIMAL BIODIVERSITY/FILTRATION?

  • 100% live rock + bagged sand

    Votes: 38 26.4%
  • 100% dry rock + 100% live sand

    Votes: 48 33.3%
  • 50/50 live/dry rock, 50/50 live/bagged sand

    Votes: 32 22.2%
  • 75% live rock, 25% live sand

    Votes: 15 10.4%
  • 25% live rock, 75% live sand

    Votes: 11 7.6%
Back
Top