Has anyone that pre-ordered seen their ION Director yet?
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Member No 1
Well-Known Member
Just to check my understanding:
1. The last update from GHL was dated 20 November 2021 and stated -
“But the wait is over now!
From the middle of next week, we will again receive sensors in the latest, greatly improved version, then deliveries of IOND will resume”
2. No one has posted on this forum about having received an ION Director from 24 November 2021 onwards (that date being my estimation of ‘middle of next week’).
3. There have been no further updates from GHL.
1. The last update from GHL was dated 20 November 2021 and stated -
“But the wait is over now!
From the middle of next week, we will again receive sensors in the latest, greatly improved version, then deliveries of IOND will resume”
2. No one has posted on this forum about having received an ION Director from 24 November 2021 onwards (that date being my estimation of ‘middle of next week’).
3. There have been no further updates from GHL.
IKD
2500 Club Member
Unfortunately this thread is primarily the complaints about that
elcapitan1993
Well-Known Member
It would be nice to know what is going on though, just saying.
IKD
2500 Club Member
Yep, totally understand. The net of these 28 pages is you will get it when you get it. If you care about knowing when, then this isn’t the pre-order for you. If you don’t have a timeline, then continue on with life without worry.
FishyFishFish
Valuable Member
The takeaway I get from this thread is you may never get it, and they are holding on to your money indefinitely.
If you don’t have a timeline, then surely it would be better to get your money back and purchase when they have stock available (i.e. after the pre-orders have been filled, if that ever happens).
The only reason to stick with the pre-order is that you do have a timeline, and that timeline is to be one of the first to get the unit.
It’s now mid-December and the holidays are coming up
IKD
2500 Club Member
If you had a timeline, it likely would have expired in the last 24 months. At this point, I doubt anyone still in the pre-order line care about the delivery timeline.The takeaway I get from this thread is you may never get it, and they are holding on to your money indefinitely.
If you don’t have a timeline, then surely it would be better to get your money back and purchase when they have stock available (i.e. after the pre-orders have been filled, if that ever happens).
The only reason to stick with the pre-order is that you do have a timeline, and that timeline is to be one of the first to get the unit.
It’s now mid-December and the holidays are coming up
FishyFishFish
Valuable Member
The main problem with the timeline at this point is that it is suggesting that they are still having issues (be that just delivery or even functionality).
I have another hobby that uses expensive parts. One company that I had a long affiliation with released a product that kept failing. The cost of the returns/repairs caused that company to go bankrupt. They started up again the next day with a new name; all those with orders in lost their money. Everyone who bought from the ‘new’ company got their items.
I have no idea what the financial state of GHL is, but for me the risk isn’t worth the reward at this stage. When/if they release a functioning product then I will seriously consider it.
I have another hobby that uses expensive parts. One company that I had a long affiliation with released a product that kept failing. The cost of the returns/repairs caused that company to go bankrupt. They started up again the next day with a new name; all those with orders in lost their money. Everyone who bought from the ‘new’ company got their items.
I have no idea what the financial state of GHL is, but for me the risk isn’t worth the reward at this stage. When/if they release a functioning product then I will seriously consider it.
And it is getting to that point where GHL should refund everyone. Get the problems worked out and start over. I'd have to bet they can't at this juncture. Most people would now hold off purchasing until they proved it worked as promised. GHL has themselves in a cunundrum right now.
elcapitan1993
Well-Known Member
The only problems I see them having is getting the probes to the United States? Haven’t they been shipping the iond to people in Germany? It said on their website that they ARE shipping and could take up to 4 months to receive if purchased today
I was promised at least three times that it was going to be delivered and to keep an eye out for tracking since August. Nothing and no explanation. We were told they would ship in order of pre-order. This is obviously a lie also as Germany is getting it and we aren't. GHL is doing what they want and how they want to do it. I don't believe a word that comes from them anymore. I don't think anyone else should either. And I think people should be questioning them about it. Not that they will say anything. I ordered a Mitras light bar 6 months ago. It said and still says on their website 4 weeks delivery. It took over two months. Don't believe what you read on their website.
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