HELP! COR15 Shutting down randomly!

[lancesmith1]

I have a COR15 connected via 1-link that has been running for about 6 weeks. Over the last week or so the pump has randomly shut down on its own. Luckily, I have been home both times. When I unplug it and plug it back in it starts back up. I am running it at 45% so I don't think its getting hot or anything. Any ideas?

 

[DLHDesign]

If you've not already, I'd try cleaning it out. Might also want to check the 1-link cable to ensure it's fully plugged in (unlikely that it could wiggle loose, but possible)...
When it's shut down, what are the lights on the controller doing?

 

[lancesmith1]

Thanks. I have a backup COR15 pump that I will install and I will clean the one thats shutting down. I have not looked at the controller when it shuts down. The only thing I can think that may have triggered it is that I dropped a pea sized chunk of dried super glue in the pump compartment a few days before it started happening. Maybe that is the issue. I will switch the pumps out asap before the next day or so.

 

[lancesmith1]

well it just did it again. I removed the 1st COR15 and put a brand new back up COR15 in and the brand new one just quit randomly. I unplugged the pump from the 1 link and plugged it back into the open 1 link just above it and it started right up. If this keeps up, i am going back to an AC pump. Unbelievable!

 

[lancesmith1]

double post

 

[User1]

Have you contacted Neptune? If not, why?

I have a pair of Cor 15's and they are running great. One is on a skimmer other for my return. Return pump is one of the first batches that was released last year second is around April of last year. Return pump has been working great. Skimmer pump after connecting it via the cable I couldn't see it in fusion. I tried a couple times but no luck. Support ticket, called back in about an hour, and found the issue. It was related to a firmware that needed to be upgraded on one of my modules and then it was fine. The Apex was only brought online a few months earlier.

In any case the only time I've had a issue it was after a cleaning and I didn't get the o-ring on properly. Put it back together, powered it on, and got the ! / overcurrent warning. It isn't really clear what that means but figured it was something I did when putting it back. Sure enough that dang o-ring slipped I guess and wasn't seated properly. Once put back together running fine.

Solid pumps for the price. I was using a Jebao DCT 15000 at first and wanted to continue after it was used for the leak test because it moved a lot of water. However, the body is paper thin and the neck on the outlet started to separate from the body so it was a no go.