Help with Orphek OR3 120 48" LED Light Bar

[Rusticman]

I accidently pulled out the wire from the ballast/driver on my brand new light bar. The driver is sealed so there's no way to reconnect wire. How do I get a replacement?? So ticked off at myself!

 

[plexx]

Same thing happened to me with my reef breeders led light bar. Just threw it in the garbage and bought a reefbrite actinic strip and never looked back.

 

[RMS18]

I accidently pulled out the wire from the ballast/driver on my brand new light bar. The driver is sealed so there's no way to reconnect wire. How do I get a replacement?? So ticked off at myself!

Contact Orphek they are great with response. I just sold a reefbrite bar and bought a Orphek. Imo reefbrite is cheaply made, and over priced. The color also isn't that great unless you want to take pictures of your corals for display. I have one more RB on my ATI that I will sell once Orphek releases their dimable controller in the early new year so I can use the OR3 as my moonlight and ditch the reefbrite.

 

[Rusticman]

I already contacted them. Hopefully they can send a new driver and turnaround time is not long.

I went with Orphek because it had 5 watts per led compared to the other brands that only had 3 watts. It’s a solid and quality light bar.

 

[Rusticman]

Wow, awesome customer service! James with Orphek contacted me and will be sending out another driver for my light bar.

 

[BillyW]

Yeah I had issues with my orphek and James squared me away very fast. So far the OR3 Bars are great!