I Received a NEW Trident NP Nitrate & Phosphate Tester!!!!

Mac Gee · Jun 6, 2024

elryry said:
I’m in the same boat. I ordered mine for pickup since I live nearby and to be still waiting sucks.

Have you reached out?

elryry · Jun 6, 2024

Mac Gee said:
Have you reached out?

Yep multiple times. They don’t have enough units and are sending them out as they receive them.

sgrosenb · Jun 7, 2024

I've reached out twice, once last week and again yesterday. Each time they said it should ship "today or tomorrow". If it doesn't ship today 6/7, they'll have missed twice on that promise. BRS is great and I always enjoy working with them, but it does appear that they're having stock issues - tough to see any other explanation, but maybe there is one.

Comic_Reef · Jun 7, 2024

sgrosenb said:
I've reached out twice, once last week and again yesterday. Each time they said it should ship "today or tomorrow". If it doesn't ship today 6/7, they'll have missed twice on that promise. BRS is great and I always enjoy working with them, but it does appear that they're having stock issues - tough to see any other explanation, but maybe there is one.

Mine went out yesterday. I ordered within minutes of it going live. So they are catching up but yeah seems there may have been some issues with orders and inventory.

elryry · Jun 7, 2024

sgrosenb said:
I've reached out twice, once last week and again yesterday. Each time they said it should ship "today or tomorrow". If it doesn't ship today 6/7, they'll have missed twice on that promise. BRS is great and I always enjoy working with them, but it does appear that they're having stock issues - tough to see any other explanation, but maybe there is one.

At this point I’m wondering how much interest I’m getting on this loan I gave them for a product advertised as in stock when I ordered

Sylvester · Jun 7, 2024

braaap said:
Wild. I’ve had a Neptune controller for over 20 years. Had one of the first aquacontrollers. Guess they don’t like that I give harsh feedback. ¯\_(ツ)_/¯

I wouldn’t get all sad lol. If this money brick shows results like my Trident , they can keep it. I ain’t buying it.

Sylvester · Jun 7, 2024

CreatiVe2 said:
New user? What makes you think that?
See Pic below of my setup please. I just spent a weekend converting it from the Apex classic lite I purchased new in 2012. Maybe that's why they chose me to review this unit?

Thank you - just looked at my first order from BRS - January 19, 2010. I didn't realize it's been 14 years

Anyhow.... I just installed the Trident NP and ready to activate tomorrow. Side note - Neptune changed their landing page for the NP to the new units graphics! Although it's still password protected.

https://help.neptunesystems.com/getstarted/tridentnp/

I’ll review it for you. Just more money spent on something that doesn’t make you a better reefer, or will 100% save you.

sgrosenb · Jun 7, 2024

sgrosenb said:
I've reached out twice, once last week and again yesterday. Each time they said it should ship "today or tomorrow". If it doesn't ship today 6/7, they'll have missed twice on that promise. BRS is great and I always enjoy working with them, but it does appear that they're having stock issues - tough to see any other explanation, but maybe there is one.

Update - I received a shipping notice that it shipped today and is scheduled to be here 6/12. Excited to try it out. Will report back.

Sylvester · Jun 9, 2024

Vladikus said:
Same thing

Same here. Never received hat and shirt from them.

You did t spend enough dough lol

ca1ore · Jun 9, 2024

Hmmn, not many user reports on this unit (I’ve just seen two user reports). Rather seems that perhaps the pictures of pallets of these things were gamesmanship?

elryry · Jun 9, 2024

Mine is finally ready for pickup. Will be grabbing it tomorrow morning

Doctorgori · Jun 12, 2024

still waiting, anyone know when this thing actually officially drops?

Enchanted Reefs · Jun 12, 2024

Doctorgori said:
still waiting, anyone know when this thing actually officially drops?

May 30th

areefer01 · Jun 12, 2024

Doctorgori said:
still waiting, anyone know when this thing actually officially drops?

It has been available for the past week. Stock will vary and they seem to be selling out pretty quick. Scalpers seem to be creating a challenge.

vic5hands · Jun 12, 2024

I received my Trident NP Saturday. I followed the procedure to the tee. When I hooked up the NP to the system the NP would not update . I also had 7 missing modules. It took sometime to figure out that I had a bad 1 Link cable. After replacing the 1 link cable I further found that I had to delete two FFM modules and reinstall all items associated with the FFM. This is my opinion so far. It only tests once a day. There are no other choices. Next there is no controlled dosing like with the regular Trident. Calibration of the unit is sketchy. There is no task for calibration . There is a calibration in the NP it self but I hear it's not recommended to use.The unit for what it does was rushed into production. Granted further updates I hear are coming.

thedon986 · Jun 12, 2024

vic5hands said:
I received my Trident NP Saturday. I followed the procedure to the tee. When I hooked up the NP to the system the NP would not update . I also had 7 missing modules. It took sometime to figure out that I had a bad 1 Link cable. After replacing the 1 link cable I further found that I had to delete two FFM modules and reinstall all items associated with the FFM. This is my opinion so far. It only tests once a day. There are no other choices. Next there is no controlled dosing like with the regular Trident. Calibration of the unit is sketchy. There is no task for calibration . There is a calibration in the NP it self but I hear it's not recommended to use.The unit for what it does was rushed into production. Granted further updates I hear are coming.

How do you feel about the accuracy?