Is Aqua SD Safe?

[basel146]

I found this website called Aqua SD with extremely cheap coral and Anemone prices is Aqua SD trustworthy?

 

[Pistondog]

Ive used them a few times with good results. They usually throw in a freebie.

 

[SpyC]

They used to be great, but have turned into a chop shop. I see more complaints on here and other places than good experiences.

 

[mmorrison55]

Ive watched a few of their YouTube videos. Seems to be a reputable store based out of San Diego.

 

[Jimmy Smits IV]

Hit or miss. My experience is - The photos are more heavily edited than other mainstream players, the frags are absolutely tiny, you dont always get what you order, and dont even think about skipping QT or dipping.

With that said, prices are cheap and you (mostly) get what you order. I dont regret ordering, but I also wont be ordering again though

 

[basel146]

Do their coral or anemones arrive dead? Cause that’s what I want to know the most?

 

[Pistondog]

Do their coral or anemones arrive dead? Cause that’s what I want to know the most?

Mine did not.

 

[SaltyBear]

Be careful of there ordering and shipping. Though you pay for shipping. They well not send till you buy 100 dollars or more. Frags way smaller than the photo shows

 

[Homewrecker]

It’s fine but I def got monti eating nudis from them once and instead of offering me a resolution they told me it was impossible even though they were the only montis I had ever put in that tank lol
That being said they do have nice things

 

[BriDroid]

I ordered 3 button scolys from them about a month ago. They threw in a free favia frag. Everything arrived great and healthy. I have no complaints at all. They were also very good with shipping.

 

[harvdog]

I found this website called Aqua SD with extremely cheap coral and Anemone prices is Aqua SD trustworthy?

It’s a good local shop here in San Diego. Corals are top notch. Our friend worked at their coral farm for a bit, good people. Check out aqua SD on YouTube they got some cool videos

 

[exnisstech]

My experience below. Mine isn't an isolated incident. Searching here will be bring up others. I think once upon a time they were good but liveaquaria used to be great also.

Really Aqua SD ??

Edit : @AquaSD Below is a copy of the email I am sending in reply to the poor communications I received in a very brief period prior to shipping the clams I purchased. I am posting here so others can see and you can reply. I have been reading that contacting you via email or phone has been...

www.reef2reef.com

EDIT: I got a free aiptasia that arrived on a gaping clam that perished in less than 24hrs.
I never did receive the refund replacement I was promised.

This is an interesting read.

Exciting News: Aqua SD Launches a Dedicated Customer Service Team!

Greetings Reef2Reef Family! At Aqua SD, we’ve always strived to provide the best corals and customer experience possible. We’ve heard your feedback, we hear your concerns, and we want to take our customer service to the next level. That’s why we’re excited to announce (*drumrolll*) the launch...

www.reef2reef.com

 

[Jimmy Smits IV]

Do their coral or anemones arrive dead? Cause that’s what I want to know the most?

None of mine arrived dead.

 

[Featherweight]

I found this website called Aqua SD with extremely cheap coral and Anemone prices is Aqua SD trustworthy?

They are morally questionable

 

[reely989]

They are fine. I’ve never really had an issue. Seem pretty comparable to any other coral place I order from. I’m on the east coast so I find I don’t have as much luck with any of the shops out west so I’ve gravitated to other shops but I certainly wouldn’t discourage anyone from ordering from them.

 

[VintageReefer]

I have heard the stuff in the store is nice but the stuff they sell online is lower grade / health items that they wouldn’t be able to sell in the store.

I had a negative experience wit them. My coral arrived alive but out of 4 wysiwyg frags, the 4 items I received, none were correct, they were much much lower grade, pale and never recovered color, and they had hair algae and aiptasia.

They did refund me but it was a hassle.

 

[Luisn17]

I ordered from them in the past and had no issues. But where is there is smoke there is fire. Next order will come from riptide, prices look great and the store is local to me.

 

[UnnamedReef]

Beware their zoas. Very common to get zoa eating spiders. Well documented on here and I personally had that issue. Otherwise frags I got were healthy.

 

[VintageReefer]

These were the frags I bought

This is what I got

They weren’t yellow under any lighting and even a year later looked the same. Pale and light pinkish

 

[SaltyBear]

You would be better off from online with shops like SBB Corals, TCK Corals, Whitlyn Aquatics is a good local to deal with.