Kessil controller issue

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LBReefer

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I wasnt sure of where to post thus lighting vs. controllers.

Something has happened with my kessil controller. I have 2 A360WE tuna blues on my tank at work. Now when i program max intensity and max color (no blue), I get mid range results - its still very blue and not particularly bright. When I unplug the controller and use the knobs on the lights directly I get the bright white color I am accustomed to. What am I doing wrong? Did the controller cord go bad? Did my controller drift out of phase somehow?

Thank you in advance.

- D
 
You've probably checked this but I'll ask anyway, are you sure the cord was plugged in all the way? I had a similar problem and after pulling out my hair to find the problem it was due to the jack not being plugged in all the way, I thought it was but it took a little effort to get it plugged in properly.
 
You've probably checked this but I'll ask anyway, are you sure the cord was plugged in all the way? I had a similar problem and after pulling out my hair to find the problem it was due to the jack not being plugged in all the way, I thought it was but it took a little effort to get it plugged in properly.
It turned out to be something similar. I had installed new fixed mounts and tried to run the cord through them. It turns out that I had pinched the cord. I pulled it out of the mount and ran it alongside.

I wish I had figured this our prior to losing two of my BTAs and a few of my SPS corals.

And still cheaper than replacing the lights.
 

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