mp40 not showing under legacy

[adams901]

just got an mp40 build date 26th Feb. Have checked the controller and it has the black rf chip inside.

Mobious won't see it, when I click legacy devices nothing shows up?

Any ideasm

 

[Sisterlimonpot]

Hmm.... first I would close the mobius app, and then power cycle the mp40 then start the app back up...

 

[adams901]

I did that :(, tried mobious on 2 different phones as well.

Just reinstalling the app to see of that helps.

 

[Sisterlimonpot]

How long did you allow it to power cycle?

 

[Sisterlimonpot]

Have you tried to factory reset the pump using the buttons on the mp40 driver?

1: hold mode and set until leds flash
2: hold set until led changes color
3: hold mode and power until the driver resets.

 

[adams901]

Thanks, factory reset did the job, strange tho as it was brand new out the box today.

 

[Alex1Young]

I'm glad to hear everything is sorted. You can find more information on device compatibility and Mobius troubleshooting in our online Help Center here: https://support.ecotechmarine.com/hc/en-us/sections/360008758173-Mobius-FAQ