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Mr Coral is on the ball .

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LILBUDDHA

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1smile1

I was really surprised today . I was talking with a buddy about Mr. Coral and he had me looking at the frags . Next thing you know I had a cart full of stuff and went to process the order . Paypal or my security software got hung up . The payment did not go through . I could not get the order to process . It kept saying the items were no longer available . I cleared the cart and tried to get the items back . Well they were gone . He told me to call them but Mr.Coral was closed today . So I told my buddy the heck with it and I just won't order .
Within 5 minutes I get a phone call from an unknown number . A guy Donny ( think that was his name ) said" I'm with Mr.Coral and I see your order has gotten hung up." "Would you like to still place your order "?
WOW . Any who, he sent me an invoice to pay and I have to say kudos to Mr Coral for being on the ball and following up when I had basically given up .

TY Donny or whomever you are .
 
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creefer

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Mr. Coral has been great with customer service with my orders. My first order from them came with 2 frags that were bleaching when they arrived. I was told they would be replaced on the next order. Gotta love that. I should see my new order tomorrow. Can't wait!
 

Electrobes

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In the ten years of reefing, Mr. Coral gave me the best deal on coral to date, with great customer service!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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When to mix up fish meal: When was the last time you tried a different brand of food for your reef?

  • I regularly change the food that I feed to the tank.

    Votes: 42 22.0%
  • I occasionally change the food that I feed to the tank.

    Votes: 65 34.0%
  • I rarely change the food that I feed to the tank.

    Votes: 62 32.5%
  • I never change the food that I feed to the tank.

    Votes: 18 9.4%
  • Other.

    Votes: 4 2.1%
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