New Hydra 26's not working **Resolved**

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tonydig11

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So I went to mount and configure my 2 new Hydra 26's the other day and they both would not configure and power light would just blink red/Blue. I called AI and they asked if I was comfortable taking the light apart. Being an IT Tech I had no issue. They sent me instructions and low and behold there are 2 boards inside the light and one plugs into another like a daughterboard. Both lights did not have a full secure connection. They now both work as they should. I do hope they fix this issue in the next batches. At $366.50 USD per light I feel this is unacceptable for the buyer to have to take a brand new light apart.
 
Glad you got them working...hopefully they'll work out the bugs.
 

IF YOU HAD TO OPERATE EVERYTHING ELSE MANUALLY, WHICH AUTOMATED SYSTEM WOULD YOU KEEP?

  • Auto top-off

    Votes: 52 57.8%
  • Automated dosing

    Votes: 6 6.7%
  • Mechanical filtration / roller filter

    Votes: 4 4.4%
  • Automated water testing

    Votes: 3 3.3%
  • Automatic feeding

    Votes: 1 1.1%
  • Lighting schedule

    Votes: 16 17.8%
  • Controller and remote monitoring

    Votes: 3 3.3%
  • Leak detection and emergency shutoff

    Votes: 1 1.1%
  • Automatic water changes

    Votes: 3 3.3%
  • None. I prefer to operate everything manually

    Votes: 0 0.0%
  • Something else (explain in the comments)

    Votes: 1 1.1%
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