Red Sea Reefer 170 G2+ seam

[TylerReefer1]

I’m not sure if they can do this, but maybe you can get them to have someone visually check it out before it is shipped?

I have requested that, we'll see what they say. But at this rate not sure I trust them even if they say yes.

 

[X-37B]

Get a replacement. I have the same tank and purchased it at lfs. I had them open it and all looked good.
The fact it's on the part that overhangs and is not supported by the stand would be my concern.

 

[TylerReefer1]

we have breaks on file that come months later, from seemingly perfect starts

the key is the brand

can you trust them based on other people's patterns? I don't think so imo. get the tank, sell it as new but fully disclosed, take the money and buy from a brand with 0% split history. if you were barely out of the service warranty, you'd get what the others got: can upgrade for $

there's no data showing we can expect any edition of this brand to last years. all reef tanks are expected to last years, these don't is my opinion of the massive patterns in place.

Yeah I'm a little torn on whether to see how this one does with the 5 yr warranty. Or sell it at a loss and go with a different brand. Definitely leaning towards seeing how it goes with the RS. I've read of other brands seams splitting as well, given not close to the rate of RS.

 

[BryanM]

Yeah I'm a little torn on whether to see how this one does with the 5 yr warranty. Or sell it at a loss and go with a different brand. Definitely leaning towards seeing how it goes with the RS. I've read of other brands seams splitting as well, given not close to the rate of RS.

I would go with a different brand (And I did go with waterbox, after learning that I bought a ticking time bomb).

 

[TylerReefer1]

I would go with a different brand (And I did go with waterbox, after learning that I bought a ticking time bomb).

I'm still undecided, my wife would definitely be happier with a different brand after all this haha. Not sure how much I would be able to get reselling it even though it's brand new.

 

[BryanM]

I'm still undecided, my wife would definitely be happier with a different brand after all this haha. Not sure how much I would be able to get reselling it even though it's brand new.

I think you have your answer right there my friend.

If it helps horrify you, I've read repair costs in excess of $100,000. It just isn't worth it IMO. My credit card is still recovering, since this all went down in december!

 

[Sump Crab]

So RS has gotten back to me and said it is just a blemish in the armored seam and nothing that compromises the integrity of the tank. However they are still offering to replace it if I'd like. Guess I'm gonna roll the dice on a 3rd one and see how that goes.

Are they letting you keep the old ones?

 

[TylerReefer1]

Are they letting you keep the old ones?

When you make a warranty claim with RS, they have you write an agreement to dispose of the old aquarium and to not use sell or give it away.

 

[TylerReefer1]

So little update, I received my 2nd replacement tank today. Just opened it up once I got it inside, definitely the worst one yet. Keep in mind this was after customer service told me they would personally inspect the tank before they ship it out. This is just getting comical at this point. 3 aquariums sent all have similar seam issues...

 

[Idech]

So little update, I received my 2nd replacement tank today. Just opened it up once I got it inside, definitely the worst one yet. Keep in mind this was after customer service told me they would personally inspect the tank before they ship it out. This is just getting comical at this point. 3 aquariums sent all have similar seam issues...

You should try getting a refund. If you bought it with a credit card maybe they can help you if RS won’t do it.

 

[gmavrom]

wow unbelievable. I just set up my WB 110 and its cycling. I inspected it and it looked good.

 

[DHill6]

Just took a RS170 to the dump. Front pane was starting to come apart. I would go after a refund, you gave them more than enough shipments to make it right.

 

[TylerReefer1]

Just took a RS170 to the dump. Front pane was starting to come apart. I would go after a refund, you gave them more than enough shipments to make it right.

Yup, just got approved for a refund on Monday. Will be trying my luck with a UNS R60 now haha