- Joined
- Apr 20, 2019
- Messages
- 14,353
- Reaction score
- 22,032
What exactly is the quality control issue???. You do realize quality assurance is the process on how they check their tanks to make sure that they’re not leaking and there making a good product. This is a factory level process. I don’t understand how it’s affecting you at home with your water box tank. Maybe you bought your water box tank a long time ago when they were just starting out but their customer service now is amazing.
I will concede that you have had a great customer service experience with WB if you will concede you cannot possibly know if everyone else's experience with WB has matched your own.