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- Oct 24, 2017
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Did you not call BRS and then hang up on them when they told you they over sold? Why don’t you call back and talk to them like a human being and they’ll either honor your order when units come in or refund your money. You can’t expect immediate resolution by complaining online. If they had $700 of my money I would be calling there customer service nonstop for a resolutionI’m trying to calm down but I keep thinking about one thing. I got nothing for communication. No email, no phone call, no text, and no money. I’m left here wondering.
I remember the days when there was a problem with an order I got at least an email. Hell Adam from Battlecorals even calls me!
Total silence! That’s not the BRS I remember when I was in the hobby years back, but maybe times have changed. Maybe they’re just too busy to be on that personal level that they were on years back. Maybe my expectations are too high for the new times we are in.
I just can’t get over a few key aspects of how things are playing out. Was I really the last one to order or did mine just get left out. So many questions go unanswered, not that I deserve any answers. Hell what’s 700 or so dollars to them.. sure is a lot to me though.