Good evening.
I have a Tunze 5017 purchased new last November. It’s been operating fine over the past year with a Tunzi solenoid valve 8555.200. Earlier today I noticed that the too low red light was flashing and the water level was low in the sump. I unplugged the 5017, waited a few minutes and plugged it back in. As customary, the 5017 beeped and the solenoid opened. It remained open for about 15 seconds and shut off with the red light flashing again. I have repeated this cycle several times. I reversed the polarity on the solenoid which had no effect. I took the solenoid off of the waterline repeated and made sure there was no obstruction with the solenoid opening closing in concert with the powering up of the 5017.
I have a trip planned out of town this weekend and will have to cancel it if I’m unable to get this issue remedied by Thursday.
I have a Tunze 5017 purchased new last November. It’s been operating fine over the past year with a Tunzi solenoid valve 8555.200. Earlier today I noticed that the too low red light was flashing and the water level was low in the sump. I unplugged the 5017, waited a few minutes and plugged it back in. As customary, the 5017 beeped and the solenoid opened. It remained open for about 15 seconds and shut off with the red light flashing again. I have repeated this cycle several times. I reversed the polarity on the solenoid which had no effect. I took the solenoid off of the waterline repeated and made sure there was no obstruction with the solenoid opening closing in concert with the powering up of the 5017.
I have a trip planned out of town this weekend and will have to cancel it if I’m unable to get this issue remedied by Thursday.