I understand that your frustration echoes that of many other customers who bought, or were considering buying, the Vectra pumps. (Quite honestly, I was slightly disappointed myself. Being that, I too use Apex products and at one time utilized the WXM module.):mad:
However, this topic is still debated about today and is sort of a tight-lipped topic for the parties involved.
That being said, many people have derived their own conclusions as to why EcoTech Marine didn't provide Apex compatibility for the latest Vectra pump. Personally, I think that EcoTech wouldn't want to cater to a company that has developed products which provide competition to their own. (Say, for example, you owned a cake bakery and had a unique flour to make your cakes. You agreed to share that special flour with a bread bakery down the street. It doesn't affect your personal market, because you aren't baking bread. Then you find out that the bread bakery just released its own line of cakes...still using the same flour you gave them. Now that the bread bakery is in your market, would you still give them the flour?)
As an EcoTech Product Test Team member, I did get an earlier opportunity to review the product launch marketing information. I saw pamphlets, websites, and product write-ups almost immediately after they were public. In all of those, not once did I ever see mentioned that WXM compatibility was "promised" or absolute. In fact, what was said was that they would look into it down the road but immediately there would be NO compatibility...... If you read or saw something contrary to that, I ask you to please link to it here or forward it.
Finally, as this is a sensitive topic and I've provided personal opinions, I feel the need to remind folks of my signature line. Please understand that I do not speak as a direct representative to EcoTech Marine. I am simply a hobbyist with an affinity for EcoTech products, and every once in a while they let me play with the new stuff before it comes out!
I agree, it is unfortunate to be at the receiving end of business politics.
The article you quoted was written by Jake Adams, so the "...but it should follow suit fairly shortly" comment wasn't from Tim directly. I interpret that as a hopeful comment from a fellow consumer, Jake Adams. Also, I don't hear Tim guarantee Apex compatibility at any time during the video. It's a lot of "should's" and "maybe's" and "possibly's" that were thrown out during the launch.
I agree that it sucks that everyone seemed to be playing coy with the idea of Apex compatibility. It kind of filled the rest of us up with a sense of promise that it would happen. But, from what I've seen and remember, it was always presented as a "possibility" rather than a direct "promise".
What theses CEO's are missing is belief in synergy. When companies work together they make much more profit. At the end of the day, the customer should be the focus and not the ego of the ceo's.
If you want to unload it let me know!
