This thread: Anyone else have terrible rusting issues with MP40wES wetsides?
raised some questions for me.
Do Vortech's have a problem with rust and corrosion, or is it just a small percentage of the many they sell?
Is it a real problem or are some people just unlucky?
Were the affected wet sides new or old with many years of use on them?
I realize that every manufacturer has some lemons escape from the factory, and mistakes happen. But one of the posters in the previous thread mentioned he/she checked all six of his wetsides and they were ALL rusted and cracked.
Now, I dont know what his/her maintenance schedule or method was, (were they soaked in an extremely harsh corrosive acid for an excessively long period of time, (doubtful, but possible), or were they babied and treated like delicate fragile flowers, (also doubtful, but you never know)?
Another thing to consider is that while the internet and forums have been a fantastic source of information, (especially in this hobby), it has also allowed things to seem like a larger problem than they may actually be. For example, lets say a company makes something and sells a million units. If 1 percent of those units is defective, that is 10 thousand defective units. Happy people rarely complain, but unhappy people make a substantial amount of noise. So it is quite possible for those 10 thousand defective units to appear larger than the actual 1% they really are.
Another poster in the above thread states this is a well known and well documented problem with Vortech wet sides.
Is it really, or is it a unhappy people who are making a big deal out of a statistically insignificant problem?
I've had Vortech MP40WQD's in the past and never had an issue with them. I soaked the wet sides in vinegar for cleaning,(monthly), and never saw any rusting. But I only had two and only had them for about 18 months before I broke the tank down and got out the hobby. So my sample size and longevity of experience with them is pretty small, (statistically useless).
My experience with Eco-Tech customer service has been limited but extremely positive. I've owned and used both Radions and Vortechs the few problems or questions I've had, have been addressed quickly, professionally, and to my satisfaction. Which is why I find it unlikely that there is a vast number of failing Vortechs out there in the hobby and Eco-Tech is ignoring it.
However, I've been wrong before and I could be wrong again.
So if you personally have experience with a rusting Vortech, please chime in and answer the following questions:
How many wet sides do you have?
How many wet sides are rusting/corroded?
What model are they (MP10, MP40, MP60, ES,QD, W-QD)?
How old are your wet sides?
What are you cleaning them with?
How often are you cleaning them?
Can you post pictures of the affected wet side(s)?
Have you contacted Eco-Tech about this?
What was their response?
The goal of this thread is strictly information gathering, NOT to bash Eco-tech or promote other manufacturers!
Things wear out over time and the saltwater environment is extremely hard on equipment. Expecting any piece of equipment in this hobby to last forever is foolish and short sighted. However, equipment that is promoted as top tier and priced accordingly should last longer than inexpensive lower quality equipment.
I started this thread here because this forum gets the most traffic and is likely to get the most responses.
Thanks in advance for your input.
raised some questions for me.
Do Vortech's have a problem with rust and corrosion, or is it just a small percentage of the many they sell?
Is it a real problem or are some people just unlucky?
Were the affected wet sides new or old with many years of use on them?
I realize that every manufacturer has some lemons escape from the factory, and mistakes happen. But one of the posters in the previous thread mentioned he/she checked all six of his wetsides and they were ALL rusted and cracked.
Now, I dont know what his/her maintenance schedule or method was, (were they soaked in an extremely harsh corrosive acid for an excessively long period of time, (doubtful, but possible), or were they babied and treated like delicate fragile flowers, (also doubtful, but you never know)?
Another thing to consider is that while the internet and forums have been a fantastic source of information, (especially in this hobby), it has also allowed things to seem like a larger problem than they may actually be. For example, lets say a company makes something and sells a million units. If 1 percent of those units is defective, that is 10 thousand defective units. Happy people rarely complain, but unhappy people make a substantial amount of noise. So it is quite possible for those 10 thousand defective units to appear larger than the actual 1% they really are.
Another poster in the above thread states this is a well known and well documented problem with Vortech wet sides.
Is it really, or is it a unhappy people who are making a big deal out of a statistically insignificant problem?
I've had Vortech MP40WQD's in the past and never had an issue with them. I soaked the wet sides in vinegar for cleaning,(monthly), and never saw any rusting. But I only had two and only had them for about 18 months before I broke the tank down and got out the hobby. So my sample size and longevity of experience with them is pretty small, (statistically useless).
My experience with Eco-Tech customer service has been limited but extremely positive. I've owned and used both Radions and Vortechs the few problems or questions I've had, have been addressed quickly, professionally, and to my satisfaction. Which is why I find it unlikely that there is a vast number of failing Vortechs out there in the hobby and Eco-Tech is ignoring it.
However, I've been wrong before and I could be wrong again.
So if you personally have experience with a rusting Vortech, please chime in and answer the following questions:
How many wet sides do you have?
How many wet sides are rusting/corroded?
What model are they (MP10, MP40, MP60, ES,QD, W-QD)?
How old are your wet sides?
What are you cleaning them with?
How often are you cleaning them?
Can you post pictures of the affected wet side(s)?
Have you contacted Eco-Tech about this?
What was their response?
The goal of this thread is strictly information gathering, NOT to bash Eco-tech or promote other manufacturers!
Things wear out over time and the saltwater environment is extremely hard on equipment. Expecting any piece of equipment in this hobby to last forever is foolish and short sighted. However, equipment that is promoted as top tier and priced accordingly should last longer than inexpensive lower quality equipment.
I started this thread here because this forum gets the most traffic and is likely to get the most responses.
Thanks in advance for your input.