I have radion g3 pros+ 4 bulbs t5s (3 blue plus and 1 purple plus) on the main display. You can find pictures of the setup somewhere in this thread.
Yeah man, I wish I knew. [emoji4]
I just went through the exact same thing. And people thought I was unreasonable for being upset. Worst part is they took 12 days to get it fixed and back to me. I live 2 hours from them. It’s the last Neptune product I’ll ever buy! Sorry been reading through your post since page 1 last night.I sold my calcium reactor to go back to doser. Getting the apex DOS since I wanted to program so alk can be dosed at night.
Plugged it in, apex fusion recognized it immediately. I am impressed.
However, both of the motor didn’t work. Neither Hit the physical button or ON on fusion.
I contacted Neptune for support. After 16 email back and forth to answer their questions like : Do you plug it into the power? Do you update firmware? Can you reboot your apex?.... they finally told me to send the unit back for them to diagnose what wrong.
I was like...wow...a brand new unit that failed (and reported the failure) from the beginning can’t get a new replacement instead have to sent back to fix. Neptune, you suck! [emoji36]
After having a long, serious conversation, they agreed to cross ship a new unit with $300 deposit. Well, still suck! Ecotech only charge $1 to ship out their warranty replacement.
Honestly, if Ecotech make controller and doser, I won’t even have second thought buying one.
The tank is 36x16x18".
Had the same problem with them brand new apex giving problems. Email after email ask the same deposit money. My ecotech mp40 stopped working contacted them sent my unit and bam new came next day. Neptune sucks!!! Ecotech is now my best friend brought Radions tooI sold my calcium reactor to go back to doser. Getting the apex DOS since I wanted to program so alk can be dosed at night.
Plugged it in, apex fusion recognized it immediately. I am impressed.
However, both of the motor didn’t work. Neither Hit the physical button or ON on fusion.
I contacted Neptune for support. After 16 email back and forth to answer their questions like : Do you plug it into the power? Do you update firmware? Can you reboot your apex?.... they finally told me to send the unit back for them to diagnose what wrong.
I was like...wow...a brand new unit that failed (and reported the failure) from the beginning can’t get a new replacement instead have to sent back to fix. Neptune, you suck! [emoji36]
After having a long, serious conversation, they agreed to cross ship a new unit with $300 deposit. Well, still suck! Ecotech only charge $1 to ship out their warranty replacement.
Honestly, if Ecotech make controller and doser, I won’t even have second thought buying one.
Good choice! Easily my favorite build of all time.
