Anyone working support?

[kenchilada]

I opened a ticket on 4/28 and still no response. Is GHL still in business?

Did I use the wrong website?
www.aquariumcomputer.com/

 

[Lasse]

@Vinny@GHLUSA

Sincerely Lasse

 

[Vinny@GHLUSA Verified Sponsor]

A ticket number would help.

 

[kenchilada]

5516

I keep getting logged out on my phone, plus notifications stop working.

 

[Vinny@GHLUSA Verified Sponsor]

Ok.
The assigned support member will be notified.

 

[Freenow54]

Anyone know the link to the electrician on this site?

 

[jdmee]

https://www.reef2reef.com/threads/your-resident-electrician-for-all-your-electrical-questions.86494/

 

[Freenow54]

https://www.reef2reef.com/threads/your-resident-electrician-for-all-your-electrical-questions.86494/

Thank You

 

[TangledUpInBlue]

A ticket number would help.

Not a very kind response for one of you customers!

 

[SPS2020]

Not a very kind response for one of you customers!

No soup for you! LOL

 

[Randy’s reef]

Not a very kind response for one of you customers!

Facts

 

[kenchilada]

Waited a month for their cloud guy to return, still not working. Anyone know how to fix this? I had an alert yesterday and got no notifications again.

Ive tried disabling and re-enabling notifications, checked all settings I can think of.

 

[kenchilada]

Finally got this resolved. The problem was a push notification for my account was stuck in the system. Once they cleared it I started getting alerts normally again.