Morning.
I opened a ticket with Neptune .Got a little assist otp but call dropped.Reset did not work.
Using Apex ATK as a stand alone ATO without mechanical float due to space constraints. Unit powers on blue , then sensors are out of water and pump kicks on green but does not stop pumping even after water level passes both sensors. If i reset by powercycling the unit doesnt even trigger a high alarm mode. Everything is connected 1 to 1 n swapping 1 n 2 senor did not correct anything. I asked for a new one from Apex.. I have attached a short vid .
TIA
I opened a ticket with Neptune .Got a little assist otp but call dropped.Reset did not work.
Using Apex ATK as a stand alone ATO without mechanical float due to space constraints. Unit powers on blue , then sensors are out of water and pump kicks on green but does not stop pumping even after water level passes both sensors. If i reset by powercycling the unit doesnt even trigger a high alarm mode. Everything is connected 1 to 1 n swapping 1 n 2 senor did not correct anything. I asked for a new one from Apex.. I have attached a short vid .
TIA