I just got this brand new maxspect jump gyre MJGF2K for Christmas.
The pump keeps on stalling or the motor is going out of phase or something.
When this happens the rotors move slowly and jitter slightly followed by the rotor speed picking up to where it should be and the pump/motor making a noise. See video below:
Here are the settings on the pump driver:
Its on alternating gyre mode, 100% reverse direction speed, 40% normal direction speed, 6s ramp up and down, 4s at maxium speeds in both directions.
I dont know what to do about this. Im really bumed that this pump isn't working as it should because when it's not stalled, the flow is absolutely perfect for my tank.
Should i contact the shop where it came from to see if they'll arrange a replacement? This must be a defect... I cant find anyone else online with this issue with a brand new pump...
The pump keeps on stalling or the motor is going out of phase or something.
When this happens the rotors move slowly and jitter slightly followed by the rotor speed picking up to where it should be and the pump/motor making a noise. See video below:
Here are the settings on the pump driver:
Its on alternating gyre mode, 100% reverse direction speed, 40% normal direction speed, 6s ramp up and down, 4s at maxium speeds in both directions.
I dont know what to do about this. Im really bumed that this pump isn't working as it should because when it's not stalled, the flow is absolutely perfect for my tank.
Should i contact the shop where it came from to see if they'll arrange a replacement? This must be a defect... I cant find anyone else online with this issue with a brand new pump...