- Joined
- Oct 10, 2019
- Messages
- 87
- Reaction score
- 28
I’d contact Red Sea. Other than that, try waterbox next time. I love their customer service, it’s outstanding.
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Why should he try waterbox - he damaged the aquarium when moving it?I’d contact Red Sea. Other than that, try waterbox next time. I love their customer service, it’s outstanding.
If i were you and i still got the invoice id tell red sea that i bought it like that and i didn’t see it until now dont mention that you accidentally dropped it .. just tell its been damaged in shipping..
And before someone here throws me rocks, i know its wrong thats why i would not suggest doing it
That’s true.Why should he try waterbox - he damaged the aquarium when moving it?
I'll have to remember not to ever sell you anything.If i were you and i still got the invoice id tell red sea that i bought it like that and i didn’t see it until now dont mention that you accidentally dropped it .. just tell its been damaged in shipping..
And before someone here throws me rocks, i know its wrong thats why i would not suggest doing it
You guys are funny. No I’m going to be honest about what happened with the tank. I called today but the supervisor was out of the office I should be reciving a call back tomorrow hopefully with some good news.
You must not own a business that relies on customers being honest? I mean - yeah - everyone would be 'tempted' to do it - but the fact that XXXX has enough money - is a silly argumentScrew honesty, redsea has enough money. That was my tank I'd say it was already damaged lol
I was going to respond to that post but thought better of it.You must not own a business that relies on customers being honest? I mean - yeah - everyone would be 'tempted' to do it - but the fact that XXXX has enough money - is a silly argument
Aquarium king in fort lauderdale. Call themDoes anyone have the Red Sea customer service number? I can’t find it online.
Yes, fraud so everyone else has to pay for that person's dishonesty in the form of higher prices.... With exact pictures all over the internet of the damage that would be an easy one to prosecute.Screw honesty, redsea has enough money. That was my tank I'd say it was already damaged lol
I did the same when I got my RS tankBut - you did suggest it lol - and I'm amazed. BTW - that wouldn't work anyway - because if you have something drop shipped - its your responsibility to inspect it before the delivery van leaves - once you sign for it - its yours - broken or not. When I got my 750 XXL - the paperwork said 'once you sign for this - we have no liability (i.e. the delivery company) - so I told the driver - he could wait - while I uncrated it - and looked at the tank -or he could help me lol. He actually wanted to see the tank - so we unpacked it and looked at the sump and tank to make sure there was no damage - he then helped me carry it into the house - he got a nice tip.
Consult with a well known glass company in your area and see if they are willing to help with replacement and bonding to the tank with sealant
You guys are funny. No I’m going to be honest about what happened with the tank. I called today but the supervisor was out of the office I should be reciving a call back tomorrow hopefully with some good news.
thats exactely how i feel.. im poor so i would do it if i were himScrew honesty, redsea has enough money. That was my tank I'd say it was already damaged lol
thats exactely how i feel.. im poor so i would do it if i were him
some people are rich and can afford a second tank .. i would try everything to get a replacement for free