I follow the instructions and open it properly.
I wipe all fingerprints
Micro bubble can be an issue.
My biggest issue is that my tester shuts off in exactly 2 minutes. Not hardly enough time to pull and open the vial, pour contents carefully into vial, check that I poured it all, close cap, shake, inspect, deal with bubbles, wipe down, insert into tester, close and push button. I will never buy another Hanna tester.
I have 2 workarounds for this (at least on my phosphorus ULR):
1. I tear open the packet before starting. I start the test, then right before the meter shuts off I hold the button down so it starts the 3 minute timer. The Hanna directions imply that the test should be in the meter during that time, but it doesn't actually matter until the end of the count down. I settle the vial for about the first 60 seconds of that countdown, roll it around once to get the micro bubbles off the walls, wipe any fingerprints, and have it in the meter with the lid closed and 60 seconds remaining to get any last few bubbles out. If you let the vial settle on its side (before going in the meter) the bubbles settle out even faster, less distance to rise.
2. Just use one vial for the test and the other vial for the blank. I can see a variety of flaws with this method, but when I've tested it in practice I've seen no difference. My method was: Blank in first vial>Test still in first vial>Reset meter>Blank in second vial> immediate test in first vial. You can also put clear water in both and test a couple times swapping the order. In my case it resulted in 0 readings each way multiple times, so the error is below what the meter will detect as a difference.
Yea, @Hanna Instruments knew 2 minutes was a huge issue so they changed the timeout. But they were more interested in turning a profit than selling us a quality product so they left they crappy ones out there instead of recalling.
While I'm bothered by the timeout time as well, mine doesn't time out until a bit more than 3 minutes. However, given how many years they sold those, expecting a free one does seem a bit excessive. Maybe a trade-in discount, but IMO recalls are for products that break, cause safety hazards, etc.