Dr. Reef sent me EXTRA fish, what should I do.

[exnisstech]

So how do you know my businesses facts? again that sis 1% of the time due to UPS shuitting down all their hubs for public use.

I do not know your business facts nor do I care to. You stated shipping delays were an assumption and I stated they are not. Anyone who has been purchasing livestock over that last couple of years knows this. Put your rose colored glasses on and continue spreading your fantasy that you have some kind of control over shipping companies that no one else has.
I stated shipping for Friday delivery of livestock is a bad idea and I stand by that. Nothing productive will come from discussing this matter any further with you.

 

[Dr. Reef]

Lol, so we’ve now added “I don’t like the days of the week you ship” to the list of complaints. I swear, I don’t know how some people make it through a day in the wild with the bad takes on here.

Thanks @Dr. Reef for providing an awesome service, looking forward to using your shop once I receive my tank upgrade soon.

That question is already there from the 1st day of the creation of website.

 

[exnisstech]

I'm not quoting all the Dr reef fan boys here that think I'm harsh or mean or what ever. I simply advised a fellow member that having livestock shipped for Friday delivery was not a good idea because if it's delayed it sits all weekend. I never said anything negative about Dr reef. I was simply offering advise to fellow member who can choose to ignore my advise.
Dr reef said it was an assumption and it is not. I don't care how Dr reef runs his business and you can all defend him as much as you want because I really don't care.

 

[Dr. Reef]

In business there are many good faith beliefs, we have to believe in. Insurance is all good faith. trusting on ups to deliver in timely manner is good faith. clients believing in my qt process is good faith. you paying a website online with your credit card is good faith.
Those are risks we take every minute and thus to stop believing in UPS's ability to deliver on fridays is ridiculous.
As a business, EVERY retailer has to believe that the carrier will do their job and deliver on time.

If carrier fails to deliver, which again is less than half a percent in our case, its the carrier's fault, not the shipper. If you answwer the question at checkout as delivery day FRIDAY, then you assume and take the risk yourself by putting your faith in UPS/FEDEX
We are only doing the job client asked for. 1, qt my fish, 2 deliver on friday.
where we are at fault? am I missing something.

 

[DylanE]

It is not assumption it is fact. If a shipment is due for Friday delivery and is delayed it sits until Monday. Been there done that and I will never again have livestock shipped for Friday delivery. I read a thread not to long ago where one of your orders was delayed and you told customer you called and had arranged for the package to be delivered Saturday. Guess what, it wasn't delivered and all the fish died. Shipping delays are very common these days.
You run your business as you choose. Your willingness to accept fish deaths that could have been prevented are the reason I will never purchase from you. I do want to thank you for being open and transparent tho. I had been considering purchasing from you until I read through this thread.

Sounds like saying something negative to me lol. You don’t care but keep coming back to share bad opinions. I’ve kept reef tanks for 20 years, never missed a Friday delivery. So, your nonsense statement about it being a poor quality business due to shipping on Thursdays is a hilariously bad take.

 

[Dr. Reef]

Sounds like saying something negative to me lol. You don’t care but keep coming back to share bad opinions. I’ve kept reef tanks for 20 years, never missed a Friday delivery. So, your nonsense statement about it being a poor quality business due to shipping on Thursdays is a hilariously bad take.

I am providing first hand numbers and its funny people still dont believe it. 0.5% in a year, which equals to maybe 6-8 orders per year. So just because 5-10 orders in a year dont make it on time EVERY livestock retailer in USA should STOP shipping on thursdays, thats a joke.
And I can tell you from experience if we do shut thursday shipping there will be a thread here saying why we dont ship on thursdays.

Dont you think if we were taking losses on shipping for friday deliveries we would be the first to shut it down? What good would that be doing to me if I am lossing money and fish and then have to reship again and incur double the cost for same order. It doesnt make sense.

 

[A_Blind_Reefer]

And, just to add, my posts on that thread are to this day STILL getting likes. I still get PM's about that thread telling me that they feel the same way. I even had a very, very well known business owner reach out to me to tell me they experienced the same thing, they think it's bad business, and they said they'd never do that kind of thing. Just sayin'.... Maybe I make *some* good points once in a while.

Unsolicited PMs? Ha Just joshin around

As I mentioned previously, I agreed with the initial premise of the thought that the forum may have been selling info. That was clarified as not happening and then it kinda devolved from there. Again, it was just a playful jab with no ill intention.

As with that, I think we agree on the big picture (in both threads). Don’t sell my info, and let’s not massacre helpless life on the planet. I diverge from you on our thoughts of how murderous vendor x is (especially when compared to others). Any loss is a loss, unnecessary and unfortunate. I also stated before that I could get behind your stance if it were hobby wide, as a whole. One specific vendor though…not so much. Seems like we’re tripping over a dollar to pick up a penny. Also, seems like you are ok with him taking in the feedback and changing the site so that one can elect to not have extras sent…..but yet still throw quotes around words like “healthy” and “flawed process” as if eluding to something else. Are his fish not healthy? Is his process (assuming you mean qt) flawed? I’m not qualified to answer but am curious as to what you are implying.

 

[Rollnwthdatide]

Certainly, but why add to even more fish loses with a flawed process?

Let's ask, is it because we all have the best interest of the livestock here?


I know you didn't lose the eel from shipping or because the dr gave you a less than perfect fish. Perhaps that was a bit of a "jab" on my part, and for that, I apologize. We can definitely have a difference of opinion, that's the great part about this hobby is that we can all do with our tanks what we feel is best. I have zero hard feelings here, I'm just expressing my option of what this seller is doing, after they freely shared their process with us here at R2R.

Well, the best would be to not allow them at all. You'll have deaths with any type of fish you send. Unless you start a company that specializes in delivering live animals then there's not much you can do.

Again, why are you in this hobby since you can't avoid deaths from your livestock getting procured?

Friend, no one likes the ugly side of the hobby where fish are drugged and sent halfway around the world.

I'm asking you to reconsider your practice of shipping extra fish knowing that they may likely die in transit. Apparently, you've now (after feedback beyond mine) have made that a buyer option on your website, so problem solved

I appreciate you coming here and discussing your process. I have a difference of opinion, I've expressed that here in a very public forum, and I stand by my thoughts.

As always, best of luck to you!

You should reconsider being in a hobby where fish are drugged and sent halfway around the world. You literally kill fish as well considering how many had to die to get that one that you got from the store. Get off your high horse already.

 

[A_Blind_Reefer]

Just throwing this out there. Thursday shipping can go bad really quick if there is a delay. A 1 day delay turns three day delay because of the weekend.

X2 around the holidays.

 

[Fish Fan]

LOL!!!! No high horse here, I've simply pointed out that to drug fish and ship them halfway around the world is tough enough. Then to QT them AND THEN to ship them is a flawed process, in my opinion, and just from the info freely provided in this thread.

I cannot, and do not, speak for if the fish are "healthy" after the good "doctor"'s process.

 

[56longroof]

You got me there, but if that's what you took away from my quite popular post, you missed the whole point ;-)

I'm pretty sure that's what we all took away from your posts.

 

[Fish Fan]

I'm pretty sure that's what we all took away from your posts.

Then you need to reread it. As mentioned right here in this thread, I am STILL getting likes from my posts in that thread, I've had members PM me in support, and I had a very prominent business owner reach out to me also in support.

 

[claydogg84]

Then you need to reread it. As mentioned right here in this thread, I am STILL getting likes from my posts in that thread, I've had members PM me in support, and I had a very prominent business owner reach out to me also in support.

You've said this multiple times, in this thread. Go somewhere else with the nonsense only you care about.

 

[Fish Fan]

You've said this multiple times, in this thread. Go somewhere else with the nonsense only you care about.

Then stop quoting me in this thread.

 

[SpyC]

I'm not quoting all the Dr reef fan boys here that think I'm harsh or mean or what ever. I simply advised a fellow member that having livestock shipped for Friday delivery was not a good idea because if it's delayed it sits all weekend. I never said anything negative about Dr reef. I was simply offering advise to fellow member who can choose to ignore my advise.
Dr reef said it was an assumption and it is not. I don't care how Dr reef runs his business and you can all defend him as much as you want because I really don't care.

Rule of thumb, even when I ran a lfs, was to avoid monday shipment for tuesday and thursday for friday. Monday could be delayed because of extra packaged from the weekend and Thursday didn't allow enough buffer if there was an issue. Not sure why folks can't understand that this is unrelated to Dr Reef or any other vendor. Shipping delays happen and by not shipping for tues or fri delivery helps mitigate risk.

 

[DylanE]

Rule of thumb, even when I ran a lfs, was to avoid monday shipment for tuesday and thursday for friday. Monday could be delayed because of extra packaged from the weekend and Thursday didn't allow enough buffer if there was an issue. Not sure why folks can't understand that this is unrelated to Dr Reef or any other vendor. Shipping delays happen and by not shipping for tues or fri delivery helps mitigate risk.

And he’s said, multiple times, that as an actual vendor who ships direct to people, these risks are minimal and often resolvable. Are you seriously suggesting a company eliminate 50% of their shipping days based off a hypothetical amount of risk from your tangental and limited experience in managing a fish store?

I swear, I feel truly sorry for anyone who has to deal with the public… as the old saying goes “Too bad that all the people who know how to run the country are busy driving taxicabs and cutting hair.”

 

[Daniel@R2R]

Hello, everyone! I do realize that emotions can run high in some conversations, but one of the things we pride ourselves on in this community is being a place that is flame free and welcoming where we treat one another with respect even in disagreements. So, please help us keep personal attacks out of this thread.

Also, let's stop discussing other unrelated threads in this one. It's not productive, and it actually distracts from the discussion in this thread.

Let's keep this thread on topic and have the discussion progressing. Thanks!

Hope you all are having a wonderful day!

 

[SpyC]

And he’s said, multiple times, that as an actual vendor who ships direct to people, these risks are minimal and often resolvable. Are you seriously suggesting a company eliminate 50% of their shipping days based off a hypothetical amount of risk from your tangental and limited experience in managing a fish store?

I swear, I feel truly sorry for anyone who has to deal with the public… as the old saying goes “Too bad that all the people who know how to run the country are busy driving taxicabs and cutting hair.”

When did I say the vendor should change their policy? Someone made a statement that thursday shipping can be rpoblematic and added they do not use DrReef because they allow shipment for friday delivery. Folks attacked this person and I responded stating not shipping for tues and fri delivery was reasonable and why I prefer avoiding those days.

You are adding your own meaning and messages to posts that do not originally have that meaning or message. I hope the weekend brings you some much needed relaxation.

 

[blecki]

But I need them delivered on Friday, it's the day I can be home.

 

[SpyC]

But I need them delivered on Friday, it's the day I can be home.

Sometimes you gotta do what you gotta do