Geese they ain’t cheap are they?! But honestly 60% of using a controller for me is more precise heat monitoring and backup. If this is truly a next level heater I might forgo the controller
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Great. Does this apply to all your customers? I also purchased the extended warranty.Mark,
Since you purchased the extended warranty, the extra two years will definitely kick in after the 5 year.
Sure does, all existing that purchased extended warranties will get another 2 more years! 7 years total!Great. Does this apply to all your customers? I also purchased the extended warranty.
Thank you!
Did you ever get an answer on this audible click? Normal? I set my HELIO up about 3 weeks ago and hear the click all day long.There is an audible click when mine turns on or off so it sounds like it's using a mechanical relay. A solid state relay would seem to be a better idea since they can be cycled many more times before failure.
Did you ever get an answer on this audible click? Normal? I set my HELIO up about 3 weeks ago and hear the click all day long.
Did you contact Innovative Marine about the warranty?No, mine had low flow errors which turned into sensor out of water errors. I then relegated it to heating stored water only (no livestock) and then it stopped heating altogether.
Did you contact Innovative Marine about the warranty?
Sorry to hear that. I did get my IM controller replaced under warranty and it’s been flawless for 8 months.Not yet but I've lost confidence in the product and went back to my tried and true Fluval E heaters (which have dual temperature sensors and an electronic thermostat).