jsker
Reefing is all about the adventure
View BadgesStaff member
Super Moderator
Partner Member 2024
Excellence Award
Reef Tank 365
Article Contributor
Hospitality Award
Ocala Reef Club Member
R2R Secret Santa 2023
My Tank Thread
I have tried this multiple times, maybe I am not doing it right, but it should not be this difficult. I will try again in the morning. AI Support is wanting me to send them info on the light and my receipt, so I will try to reboot in the morning and if it dont work then I will send info to them and see if they are gonna exchange my light
I am guilty of not following the exact procedure a few times. AI will tank care of things. Sometimes they ask for a deposit when the send out the the replacement lights, I am not quite sure on that.