Leaking Aquamaxx Sulfur reactor

[Pufferlover95]

I recently bought a Sulfur rector from BRS (https://shorturl.at/bjwD2) and just set it up 3/1. Although I am certain I set everything up correctly, there is a leak and I don’t know why. My hope is I just didn’t do something right versus a faulty product and I’m hoping someone can help find out. Below is a video of the leak. The water is supplied to the reactor via a manifold off my return pump. The manifold has an adjustable valve so I can adjust the flow rate. Is it possible I’m just running the rate too fast? Too much media? No other connection like that is leaking.

 

[Reefing Madness]

 

[Pufferlover95]

Still leaking! I have the water supply to the reactor coming off the manifold. When I severely limit the flow coming in it seems to run without leaking. Possibly too much flow?

 

[Pufferlover95]

Reduce the flow: no output
Slight increase in flow: leak

Something isn’t right. Someone has to own this product that can help.