LFS Charged me shipping

  • Thread starter Thread starter Tavo_mkv
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Now I’m not sure what to do. So he did mention at first that there’s a $200 shipping fee, but I didn’t think much of it since it is a huge tank and usually there is a charge for delivering such
big items. I wouldn’t be sure how to bring it up without sounding like I’m accusing them of taking $200 from me.
You can kindly tell them you were not aware that the $200 was an add on and really needed it for equipment needs. Dont expect much but you never know.
 
I paid cash, but yeah It won’t ruin my enjoyment , I’m still excited about my new tank and all the fish and coral I’m going to be adding. Im going from a 30 gallon to a 525 so it’s quite exciting.
I’m excited for you and I hope that the transition goes smoothly!
 
So I have to get on here and ask y’all so I can know. If a lot of people would have said “yes it’s normal I got charged as well” then problem solved no issue. But so far that has not been the case and so it leaves me feeling a bit doubtful

@Tavo_mkv I just wanted to give an update. I'm inquiring about a new RedSea tank from my lfs (reefer S 1000) I asked about having the tank shipped to me since I have pallet forks on my tractor and unloading would be easier and the tank moved one less time. It appears there is a $200 shipping fee charged to the lfs. My guy just handles things differently and doesn't even mention the shipping but adds it into the quote. When I inquired about having the tank shipped to me vs the store he offered to split the $200 shipping fee so it spears the lfs is charged that fee. I just wanted you to know it sounds like your lfs is not lying about the fee. I trust my lfs owner 100%.

From my email correspondence when I asked about having it shipped to me vs the store.
I can split the $200 shipping with you so it would only add $100.
EDIT : @Tavo_mkv just a little more info. It appears redsea charges $200 to ship to a residence that they do not charge if shipped to the store.
 
Last edited:
@Tavo_mkv I just wanted to give an update. I'm inquiring about a new RedSea tank from my lfs (reefer S 1000) I asked about having the tank shipped to me since I have pallet forks on my tractor and unloading would be easier and the tank moved one less time. It appears there is a $200 shipping fee charged to the lfs. My guy just handles things differently and doesn't even mention the shipping but adds it into the quote. When I inquired about having the tank shipped to me vs the store he offered to split the $200 shipping fee so it spears the lfs is charged that fee. I just wanted you to know it sounds like your lfs is not lying about the fee. I trust my lfs owner 100%.

From my email correspondence when I asked about having it shipped to me vs the store.
I can split the $200 shipping with you so it would only add $100.
Thank you for the update! I feel a bit better now. That means BRS and other places must have a special agreement with RS or they just eat the cost. I don’t expect my small LFS to do the same unless they were like WWC
 

WHAT DO YOU ALWAYS RUN OUT OF AT THE WORST TIME?

  • Salt mix

    Votes: 11 15.7%
  • Fish or coral food

    Votes: 4 5.7%
  • Test kits or reagents

    Votes: 6 8.6%
  • Filter media or replacement fleece

    Votes: 4 5.7%
  • RO/DI filters or supplies

    Votes: 11 15.7%
  • Fragging and repair supplies, like glue or epoxy

    Votes: 8 11.4%
  • I keep a backup of everything

    Votes: 20 28.6%
  • Other (Post in the comments)

    Votes: 6 8.6%
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