LiveAquaria Site Down?

dmv025

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Is everyone else still having issues this morning? I’ve been trying to check several DD categories since Friday but can only see the first page of marine fish.
 

MinnReef

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I just tired to add something to my cart and it is not letting me, really the worst time to not say ANYTHING about site maintaince. A lot of people got extra money from Stimmies and you had a sale but nothing works on the site. Any idea when the site will be back to normal @LiveAquaria
 

diverrad

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Kinda sorta almost worked for me this morning. i was able to place an order for a few fish.
 

JayStro81

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Same, the site has been glitchy for weeks and I currently can't access anything other than the first page of inventory in the divers den.
 

mike550

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Okay. It’s now simply annoying that their site is still having issues. I did see a “temporarily down” screen earlier today and now it’s back to barely running.

I have no idea how much $$$ @LiveAquaria is losing right now. As a retailer they were already getting mixed reviews. This certainly can’t help them.

How confident are we that their online order system will work correctly (right order secure payment etc). Wow
 

vtecintegra

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I started in to doing an order tonight and gave up. Got into divers den one page deep, then an error with the next page.
 

F i s h y

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$$? Still not working...
Screenshot_20210405-234139_Chrome.jpg
 

MB_Fahrer

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I am religious in checking DD each day. For the last week or so loading times have been very slow and sometimes I've been getting a message of some sort (error or something). Oddly enough, if I load it on my phone it's been working pretty much like normal.
 

LiveAquaria

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@F i s h y @followers
We apologize for the inconsistencies with our website performance. We are in the process of implementing several updates that have caused some unexpected concerns with page loads, routing of links and overall inconvenient experience with navigating and checkout processes. Thank you for your patience as we continue to work towards stabilizing and improving the experience. Our Customer Service team is available to assist with placing orders Monday through Friday 8:30-5:00 CST.
 

mike550

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@F i s h y @followers
We apologize for the inconsistencies with our website performance. We are in the process of implementing several updates that have caused some unexpected concerns with page loads, routing of links and overall inconvenient experience with navigating and checkout processes. Thank you for your patience as we continue to work towards stabilizing and improving the experience. Our Customer Service team is available to assist with placing orders Monday through Friday 8:30-5:00 CST.
 

LiveAquaria

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@mike550 Thank you! We appreciate your patience and support--we understand the many inconveniences this has caused you and many others. We are here to help with anything we can! Please reach out to the team if we can assist.
 

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