LiveAquaria website down?

[rtparty]

Just an FYI posted by https://humble.fish/community/threads and found on a quick Bing search asking if LA is out of business:

Yes
Yes, LiveAquaria is out of business. The website has been inactive for several days, and customers are not receiving their orders. Reports indicate that the company has ceased operations, and there are no current updates suggesting it has reopened.

While it looks to be true, that’s just AI pulling up info it deems relevant and R2R may be that source. It’s not confirmation from the company themselves

 

[Matt L]

???

 

[D.WhiteShark]

While it looks to be true, that’s just AI pulling up info it deems relevant and R2R may be that source. It’s not confirmation from the company themselves

Thank you! I admit that I didn't confirm the source and I was too quick to post the info. I have edited my post to reflect that is most likely, as you pointed out, AI doing what AI does.

 

[HotManwich]

???

Am I hearing taps playing in the background? Pour one out boys!

 

[NanoSteam]

Kinda funny their "X" account is still auto posting deals... just 3 hours ago:

 

[Matt L]

Any word, @revhtree? They haven’t been around here in a while.

 

[NanoSteam]

Just to also add, the parent company that owns them "CIS International Holdings Corp" website is also no longer available, so it seems the entire conglomerate is in shambles? https://www.cisintl.com/

 

[Reefing102]

I saw a post on Humble that a wholesaler said LA was attacked by a virus. Not certain of details though.

 

[Biokabe]

I saw a post on Humble that a wholesaler said LA was attacked by a virus. Not certain of details though.

Ransomware, maybe?

 

[NanoSteam]

I saw a post on Humble that a wholesaler said LA was attacked by a virus. Not certain of details though.

They would have made a statement by now unless they are just that out of touch with how to run a business

 

[Biokabe]

They would have made a statement by now unless they are just that out of touch with how to run a business

Well, this is Live Aquaria we're talking about. That's not so far-fetched as it should be.

 

[rtparty]

Google listing says Permanently Closed

 

[braaap]

Google listing says Permanently Closed

Anyone can suggest that edit and 9 times out of 10 google goes with it.

 

[JCGSO]

Multiple sources say the company has gone under. Lots of unfilled orders and no way to contact them.

 

[BrianneG]

Honestly, I'm not surprised by the amount of stock they had that was unavailable. A few weeks ago, I ordered three fish with a gift card I won here, but only two of them survived. I received a credit for the loss and was about to pull the trigger on another order. Now, if they are truly going out of business, I could lose my $75 credit, which is three-quarters of the gift card value I won. That really sucks.

I sympathize with those who placed orders and didn't receive their items, and who can't get in touch with the company to get their money back. I would definitely be contacting my credit card company in that situation.

 

[Biokabe]

Google listing says Permanently Closed

I've taken orders from businesses that Google has claimed to be Permanently Closed, so that's not definitive.

Having said that, it's accurate at least 95% of the time.

 

[tjdj0214]

Anyone else having issues with @LiveAquaria website? I’m getting 502 bad gateway on Safari and Chrome.

Yes, getting the same message on two PCs and 4 browsers. When I call, I get a Network Busy.

 

[Spartan76]

No news is bad news. Worse news - I have a store credit with them.

 

[GiannisK]

Looks like they deleted their twitter posts

 

[Biokabe]

Looks like they deleted their twitter posts

So sounds like someone is finally at the controls again. I'd expect a FB announcement soon - either an explanation of what's going on, or an announcement that they're closing their doors.