I personally love it. I haven't thought about Alk in months. It's been great!
As I have been transitioning to a new build, I have slowly converted everything to ULM. I picked Triton Method to supplementing my tank as it only requires monitoring ALK and reduces water changes. Hence using KH Director. The main issue with the KH Director is initial calibration and then practical application of the device. The later is where many people "fail". There is no best practice for using the device and many people just end up using it to measure ALK. If setup as I described, it will maintain your ALK in a safe way.