I think you're incorrect - at least in some cases (ie I think most of the time you get your money back) - but agree with checking: https://www.chicagotribune.com/business/ct-biz-business-closed-customer-lost-money-03162018-story.htmlSorry to be the bearing of potential bad news. But one of the replies had a link to how CC work. My reading indicates the CC company only temporarily put a hold on the charge until they get hold of MS. If they can’t recover funds from MS they reinstate the charge to you. I would contact CC company to verify.
The article says the same thing I said. They refund your money while they investigate. But it implies that is temporary. I plan to call my CC company and ask the what If questionI think you're incorrect - at least in some cases (ie I think most of the time you get your money back) - but agree with checking: https://www.chicagotribune.com/business/ct-biz-business-closed-customer-lost-money-03162018-story.html
Right - it says the consumer gets their money back - and that the card issuer is the creditor.The article says the same thing I said. They refund your money while they investigate. But it implies that is temporary. I plan to call my CC company and ask the what If question
I agree, that's what seems to be the case based on that quote. If the card issuer becomes the creditor, it means that they have assumed the debt owed to you by the person/company that failed to deliver the product or issue the refund. The card company will work to get it back so they get the money back, but you, the purchaser, are off the hook.Right - it says the consumer gets their money back - and that the card issuer is the creditor.
The employees most of the time don't even know the true intention of the management team. I am not saying the management team had bad intentions from the beginning but obviously they didn't manage expectation and cash flow well enough to make this a real deal. The responsibility falls on the leaders, not the employees. In this case, the employees are also victims of bad leadership and management.I can confirm that all employees have been laid off.
It's a shame, I was really hoping they would turn this around.
This is the definition of a failed company. They absolutely were hoping to deliver the units. Having met and talked with several employees, no one was intentionally scamming anyone. Tech people tend to be very passionate about the technology and have rose colored glasses when it comes to estimating how ready it is.
Even under the best circumstances, ideas that seem good tend to be much harder to bring to market than anyone could predict. Especially very complex ones like this. I'll bet that's exactly what happened here.
I feel bad for the folks who bought a unit and used it for a couple months - no refunds for them, and now their unit will no longer work.
I feel bad for the kickstarter people - they're out of luck too.
I feel bad for the employees - hopefully they'll find new jobs.
This whole situation sucks.
well - im ny opinion youre reading it wrong. lol. and of course part of the reason most people pay theIR CC A fee each year- is to help cover such stuff. But time will tell. If your CC does not have a solution for this problem - my suggestion might be to get a new CCIt’s not how I read it. I read it’s only temporary and if the CC company fail to get the funds back from vendor they can reinstate the charge.
Well, there have to be assets to claim against, particularly if the business was setup as a LLC.Well either way someone should pursue fraud against them.
There have been plenty of starter businesses go belly up in this hobby over the years. It’s simply the way of the world. I don’t think it has a lasting impact, at least not broadly. Maybe folks that got bitten this time will be a bit more judicious next time, but there always seem to be folks willing to take a flyer.Even if the CC company ends up taking the loss it hurts our hobby. The next time a starter company wants to make a breakthrough it could cause some to hesitate even if that company had a good product and good intentions.
True. Maybe another competitor with monitor water parameters bought the company and shut it down as this is a game changer in the industry. The key is. If you cant compete buy them out.What I meant was - if I was one of the 7,000,000 investors (I was not) once I saw the product selling, and the razor razor blade issue working well (i.e the disks and the monitor) - I would not pull out unless - there was a problem with the product - or another company said - Hey - We'll give you xxx, xxxx.oo to just shut down. I have not clue - the product may have been horrible... IDK
The Kickstarter campaign never met its goal, so nobody lost any of the money they pledged.I feel bad for the kickstarter people - they're out of luck too.
I had one for quite a while, as both an alpha and beta tester. When it worked, it worked great - it's fantastic technology. But it also required super tight manufacturing tolerances for the LED sensors, the fluorescent foils, and the mechanical mechanism, which I think led to supply stream problems and lack of consistency from disk to disk (which was the main reason I didn't buy a production unit).I’m curious from folks that actually got and were using this device: did it actually work as claimed?
Not a lot of threads / posts with regards to MS owners. I found that odd to be honest. I did come across one the other day of a well respected hobbyist here and in the industry - they tried to like it but it wasn't consistent for them. There are some posts but depending on what you read or say or by whom people are now trying to single out these members and say they are only adding fuel to the fire...I’m curious from folks that actually got and were using this device: did it actually work as claimed? Seems that it was in development hell for years. I’d not have touched one with the proverbial ten foot pole. Are probes/discs a viable approach. Good ideas are at always successful the first time around.
CC Company wont take the loss. The consumer will with increase rates.Well either way someone should pursue fraud against them. Even if the CC company ends up taking the loss it hurts our hobby. The next time a starter company wants to make a breakthrough it could cause some to hesitate even if that company had a good product and good intentions. Best of luck