Mobius to G5 comnection issues

Betex

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I’m having trouble connecting to my XR30 G5 as well. Mobius says there is a firmware update, but every time I try to run it, I get a “Request Timed Out” error.
I had this same issue on mine I deleted the app and reinstalled although mine looked to be updated the new install looked different and all my issues went away.
 

PeterC99

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Once you updated thru Mobius it was available on G5 lights. You turn it on thru Mobius.

Sorry to bother you again on this but I don’t see a function on the Mobius App to enable WiFi on the G5 lights?
 

Reef370

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Sorry to bother you again on this but I don’t see a function on the Mobius App to enable WiFi on the G5 lights?
Try under settings, if available it will look this.
7DB7BD01-6025-4E66-979D-427DB89552F5.png
 

Lavey29

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I'm guessing wifi is only available to later model G5 lights. I got mine early last year and even after updating them it isn't available. I'm sure G6 now has it too.
 

Reef370

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So, what I would suggest is calling Ecotech customer service, and ask maybe it’s a simple thing they can force though for you..
 

JGT

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I'm guessing wifi is only available to later model G5 lights. I got mine early last year and even after updating them it isn't available. I'm sure G6 now has it too.
Yes, G5’s
Then I think Lavey29 is right. My apologies to billdg. Guess you weren’t vodka dosing :)
 

reeferisland

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My second G5 Pro has the problem with a ? As part of the serial number in Mobius. A few months ago Ecotech replaced another G5 with the same issue. I wonder if they have a known bad batch of chips that went into some of these lights.
 

dadnjesse

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I had one of my three g5's with a corrupted serial number they replaced mine. I called and asked about wifi it was available for Beta for select people, they would not add me to the list.
 

LSU-reefer

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I am having the same problem.....can't getting the G5's to connect to the APP. I had one replaced already due to this but even that one is sporadically connecting......

I was in the middle of an acclimation period and have one light thats a different intensity than the other two. Really disappointing for such costly lights.

Honestly, if there was an 8-bulb T5 fixture available right now I'd buy one just for the lack of hassle.
 

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