Neptune trident

ShawnSaucier

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Back to the Trident, this is a game changer I believe. To be on the road and monitor my three mains would be ideal. If and when I upgrade my dosing units to DOS, I could then adjust my dosing on the fly, monitor over several days, and once dialed in reduce the testing to what I feel is needed. I know that what they showed at MCNA was the pro type and I do hope they consider people that have limited room in their stands. Now you have the size of the unit plus a waste disposal unit to make room for. Second, some one did mention clearing the water feed lines, hopefully this is something that is still in the R&D budget. Maybe if you are using their tubing for the feed line, you can enter the length of tubing from your sump/tank to the unit, mathematically the unit can determine how long to run the pump to achieve fresh tank water for testing... may be a bit more waste but at least you are getting the fresh stuff...
 

ShawnSaucier

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Out of all the new products that have shipped there are only two that don't work with the classic. (The EB832 and now the trident) They said during the meeting, that the issue was the system/programming capabilities on the embedded chips in the classic. As a software engineer, I've certainly ran into times where I just couldn't make something work with an older system, and that was what it seemed like when Terrance made the announcement. He was very contrite it seemed to me when he said it, and he highlighted why (Embedding software inside every module). It feels to early to me to feel like you've been left behind until they make it a pattern of not making modules available for the Apex classic.

I agree with the tech being able to go only so far. And that is not my gripe at all. I get it. What I don't get is that every other piece of my set up is compatible with the newer system, allow me the chance to give you more of my hard earned money to upgrade the brain of my system instead of paying for redundant products I don't need. You are still getting my money, I can continue to purchase your products as/if I need them or they pertain to what I am trying to accomplish.
As a software engineer, you work with computers. As far as I understand, you can upgrade your computer hardware constantly. Doesn't mean you need to buy a new monitor because you need to boost RAM or video card...correct?
I think it is just giving Classic owners an option to continue growing , which at this point we don't have without buying some things that we don't feel like we need. 4 new probes and 8 outlets that I can monitor the power consumption on is not worth $500 to me, a new brain for $300/350 I would do, especially for WIFI options and being able to upgrade without plugging into a computer. ( you can do this right?)
 
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jasonamyers

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I agree with the tech being able to go only so far. And that is not my gripe at all. I get it. What I don't get is that every other piece of my set up is compatible with the newer system, allow me the chance to give you more of my hard earned money to upgrade the brain of my system instead of paying for redundant products I don't need. You are still getting my money, I can continue to purchase your products as/if I need them or they pertain to what I am trying to accomplish.
As a software engineer, you work with computers. As far as I understand, you can upgrade your computer hardware constantly. Doesn't mean you need to buy a new monitor because you need to boost RAM or video card...correct?
Most of the laptops shipped today are not upgradeable at all after purchase. A few are, but most aren't. Very few embedded systems are upgradeable at all, which is more like the apex. In this case, it sounded like they needed the more powerful CPU for this module. The other modules have to carry their own weight just to allow them to work with the classic. I do get your point, and it would be cool for them to offer you the new brain seperately. But goodness, people already losing it for something we may not even seen for a year or so. They've got a ton of time to come up with some possible answers.
 
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ShawnSaucier

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Most of the laptops shipped today are not upgradeable at all after purchase. A few are, but most aren't. I do get your point, and it would be cool for them to offer you the new brain seperately. But goodness, people already losing it for something we may not even seen for a year or so. They've got a ton of time to come up with some possible answers.

I agree also on this. The launch is so far away, and again, the time to fix all the bugs/issues after the first launch. I hope I don't come across as "loosing it". I just want to upgrade my brain, even if this Trident product is 2 years away. After reading this whole thread and how many Classic users were ticked off for feeling omitted from such a cool product, I did a search trying to find just the Brain unit upgrade. I couldn't find one. I've write Neptune C. Support and I will share what they respond. But I can say I was briefly miffed in the thought of spending $800+ just to change the brain and to get stuff I didn't need. Honestly, if we the Classic owners, kindly ask for an upgrade option, I think Neptune would sort something out. We can't go in guns a blazin! Even if the upgrade was $300/350-ish and then Trident is $500-600, you are still under $1000 plus you have CA and Mg being tested were as the other KH units seem to run near $1000 with only KH being on the menu.
 

Reefcowboy

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People need to remember that the retail release window for this is April 1 - June 30, 2018, not tomorrow.
I was thinking about that. Im sure so much will change from that prototype. What im most excited about though is integrating data(Triton maybe?)and make "ideal params" as presets so the DoS can dose to keep the big three stable at those ranges.
 

Reefcowboy

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Exactly!
I just want a new brain..for now.
To be fair I remember Neptune stating upon launch of the new Apex that the brain would be available by itself at somepoint. If they sell the EB832 by itself, no reason to do so with the brain. I can see that helping many people convert
 

Newb73

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All the complaining aside...i suspect Neptune eventually WILL off the brain unit as a stand alone unit.

I suspect they wanted to cash in on early adopter enthusiasm with people not caring about the price.

The system as is, is a heck of a good package for a new customer.

I just think they are dropping the ball one year out now by not offering the Brain to existing customers.

As someone said, they will sell a **** ton of brains that way.

Eventually, 50% of the customers will pick up an EB832 a few months after they buy a brain bevause they are going to eventually see the EB832 as yet another upgrade to the total system.

Again, early adopters for the trident is a diff breed...folks that don't mind spending $1,000 on a beta product and having it not work out and just laugh it off...

By the time they work out the bugs and go main stream, I would they would have a more customer centric product offering.

Nobody is asking for a discount, just the ability to purchase based on modularity and upgrades.
 

ShawnSaucier

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All the complaining aside...i suspect Neptune eventually WILL off the brain unit as a stand alone unit.

I suspect they wanted to cash in on early adopter enthusiasm with people not caring about the price.

The system as is, is a heck of a good package for a new customer.

I just think they are dropping the ball one year out now by not offering the Brain to existing customers.

As someone said, they will sell a **** ton of brains that way.

Eventually, 50% of the customers will pick up an EB832 a few months after they buy a brain bevause they are going to eventually see the EB832 as yet another upgrade to the total system.

Again, early adopters for the trident is a diff breed...folks that don't mind spending $1,000 on a beta product and having it not work out and just laugh it off...

By the time they work out the bugs and go main stream, I would they would have a more customer centric product offering.

Nobody is asking for a discount, just the ability to purchase based on modularity and upgrades.



IMG_3336.JPG
 

Mark Taber

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Instead of producing the Trident, maybe they could have spent a bit more time producing the latest power bar for non US countries, I mean, how hard can that be compared to what they developing for the Trident! To me, it shows a lack of customer focus.
 

Reefcowboy

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Clearly testing alk twice a week and Ca/Mg once a week would be sufficient for established systems IMO. It would cut down to a third or more of the usage estimated by Neptune. The $40 cost of two months can now easily be stretched to 6 months or longer while monitoring efficiently. That is a great value. Obviously counting on the life of the reagents lasting that long.

I can however see muti testing a day useful when one is setting a calcium reactor, or other applications which is nice.

Does anyone have more infonon the machine and how does it work?
 

gcarroll

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Clearly testing alk twice a week and Ca/Mg once a week would be sufficient for established systems IMO. It would cut down to a third or more of the usage estimated by Neptune. The $40 cost of two months can now easily be stretched to 6 months or longer while monitoring efficiently. That is a great value. Obviously counting on the life of the reagents lasting that long.

I can however see muti testing a day useful when one is setting a calcium reactor, or other applications which is nice.

Does anyone have more infonon the machine and how does it work?
I think you need to test at least once per day if not a couple times per day. IMO, it really just depends how much water is used per test. If it uses a couple mls of water per test, and the hoses getting to the unit hold 10 - 20 mls, if you test twice a week, your reading will be from water that has been in the hose a coupe weeks ago. Of course this is an exaggeration because the new incoming water will be diluted with the water already in the tube. I just think that is a concern. I would really like to know how often @Terence recommends that we test to prevent this issue. I assume not as often as others since doing 3 different tests is going to sample more water than many of the other Alk monitors on the market.
 

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