!!!SERIOUS MARKET RESEARCH!!!!

Shopping cart reminder emails


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Battlecorals

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Well, not really. Just curious about whether or not people actually appreciate shopping cart reminder emails, or if like me, you see it pretty much like spam. Which I truly can't stand.

I've been on the fence about these things too long and would prefer to pull the plug unless there's any general consensus that you guys want them crowding up your inboxes. I mean has anyone actually got a reminder, went back and finished the order, and if so was that the driving force behind your decision to go ahead and order?

I thought a simple poll will help in the decision-making process.


Screenshot 2019-07-10 09.52.18.png
 
not a fan

Same. I know I left something in my cart, if I wanted to finish the purchase I would have. If anything, these emails only remind me to go delete the item from the cart so I don't get another email, I can't think of an instance where it encouraged me to buy.

I'm used to them though, it takes 2 seconds to hit the delete button and it won't stop me from making a purchase there in the future.
 
Usually that means I've added stuff to my cart, checked the total after shipping, spit out my drink, contemplated the grief I'll get from my wife, remembered her birthday/anniversary is coming up and I haven't bought a gift, determined I shouldn't do it and closed my browser window. The email reminder that I didn't buy it is just mocking me at that point. So no, I don't value it.
 
Usually that means I've added stuff to my cart, checked the total after shipping, spit out my drink, contemplated the grief I'll get from my wife, remembered her birthday/anniversary is coming up and I haven't bought a gift, determined I shouldn't do it and closed my browser window. The email reminder that I didn't buy it is just mocking me at that point. So no, I don't value it.
Same! Just a reminder I can't currently afford what i want :) That goes for all vendors not directed at Adam.
 
Thank you for your refreshingly open and honest poll. I'm sure some marketer is going to come by and tell you you're going to lose 30% of your sales by not constantly pinging your potential customers, but I doubt it, and that's not what Battlecorals is about. You've got a brand built on product excellence and customer service. The second part would probably be hindered by most modern marketing techniques. Keep fighting the good fight, and I'm excited to post my haul and show off your most recent product excellence tonight!
 
Like the majority not a fan. I will say that once I get that email I'll visit the site and remove the items so I no longer get those emails!
 
Unless they have a coupon code with them no I do not need to be reminded.
BRS used to give a coupon code which didn't bother me.

Save my cart is fine so when I come back but no reminder.


I love save features.

This. I’ve received reminders in the past from BRS with like $5-10 off if I complete the transaction. Several times I did. But just a reminder without a discount? No thanks, I didn’t forget.
 
Corals are fun. People buying coral are excited about them. They know if they have items in the basket and will check to make sure the order went through. No need to send reminders.
 
Like others have said - I personally don't like them, but back in the day I remember BRS had a coupon in the email that was either 5$ or 5% (can't remember which) off the order? I know it actually worked once in getting me to finish check out lol.
 
I actually appreciate it when I get a reminder that something in my cart is on sale or a new coupon can be applied. I'd honestly be curious to see how many people would hit the purchase button if you perk them with a % off. 20% is usually enough to make me do the math.
 

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