Can somebody help me with trident test C fail. 99% of the time I can resolve all trident related issue. All over sudden I am getting test C failure. I took it apart 6 times already every line has been cleaned. The black part flushed with alcohol. I watched each pinch valve and seems to be working fine. I primed each reagent and sample line and goes up to correct levels. When it does Alk test it's fine but when I do combined or calibration it throws test c fail. Everyhting I seen online seems like no concrete answer, on the YouTube video from neptune they said usually this is caused by a big failure from pinch valve, or really cloggedand etc. but all working fine. I would appreciate if somebody knows and they could help me
Trident test C fail
- Thread starter arafas
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areefer01
5000 Club Member
Necro'd a thread from 2025.
I would submit a ticket to Neptune to get in the queue for Monday. C fail error - I would check the reagent drawer to make sure the lines are not pinched or have kinks. If the Trident ACM is on a sturdy shelf you can open the reagent try and see if it picks up the next test. You can Prime C before next test. If it still fails with error you have a ticket open.
Neptune has a debug flow chart if you search on the error it should take you there. It will give options as well.
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