Abyzz a400 tripping GFI

[GoVols]

Don't get me wrong it's a GREAT pump. Running mine @ 80% and you can't hear it. Changed over to a bean overflow and the Abyzz pump on this build from a panworld 100x-x and durso on my old 120 gallon and the wife was so happy how quiet everything is. Just wish if they are going to market in the US that they would have made adjustments so it would work with GFCI or at least put a warning in the description of the potential issue.

Got to agree, if they did it for the A100 then Abyzz should make a USA version for all of their models.

Can't even imagine how much head and flow that the A400 pushes.

In the 90's used to push an jap made iwaki and that thing lasted 19 years, but it was not quiet to today's standards.

Think panworld has closed down, but not totally sure if that's the case

 

[Skragan]

Hello,
I am a little disappointed with Abyzz right now. I am setting up my 224 gallon setup and had a new dedicated circuit ran for the tank with 2 GFI receptacles behind the tank. When I finally got water into the system and turned on the Abyzz pump it would almost immediately trip the GFI on either receptacle. I opened a ticket with Coralvue and they contacted Abyzz. This was the response that I received:

"I got an email from Abyzz about your issue. I was told that the GFIs we use here in the US are sensitive, so using a European GFI or no GFI for your pump is the way to go. I was assured that this issue should not be a security fault in the device and not using a GFI has worked out. "

I have no idea what a "European GFI" is! So now my options are run an extension cord across the room to the nearest standard outlet or replace one of the GFI receptacle with a standard. Because the receptacle is behind the stand would it be "safe" to run a standard receptacle? I could also move the control box to the basement where the sump is, but I purchased the 10m model so I could have the control box under my tank with the rest of the electronics.

Anyone have any thoughts on this?

Thanks,

Hi,

please send me a message via email to [email protected] and I will check on this. Please, do forward me the answer from CoralVue as well!

As a general information to what might be the case: Multiple devices run on the same GFCI? Driver got wet? No proper ground contact in the plug? Old GFCI? Cable damaged?

What is your cable length? If 10m it could need a range extender for additional emi reduction.

of course, this shouldn’t happen, but at first we have to find out wether the pump is indeed causing that because it’s broken OR it’s the GFCI. European GFCIs do not cause as many issues as they’re not sensitive to EMI - that’s why they’re so much more expensive.

Furthermore, 30mA is the standard in Europe for tooling etc., but household GFCIs are at 3mA(!) (just to clarify wrong infos in this thread).

cheers,

alex

 

[ksed]

Abyzz always looking out for their customers.

 

[AiKkz]

I had this exact same issue! They swapped my EU model with an American model and problem solved! The eu model is a lot more sensitive!

 

[AiKkz]

GFCI keeps tripping

I just plugged in my Abyzz A200 for the first time, and it tripped the gfi. Next I plugged the pump into a regular outlet (not in the fish room) and the pump worked fine at 90%. I plugged the abyzz into the gfi again and it immediately tripped. Last I tested the gfi and plugged in a hair dryer...

www.reef2reef.com

 

[MGarrison]

GFCI keeps tripping

I just plugged in my Abyzz A200 for the first time, and it tripped the gfi. Next I plugged the pump into a regular outlet (not in the fish room) and the pump worked fine at 90%. I plugged the abyzz into the gfi again and it immediately tripped. Last I tested the gfi and plugged in a hair dryer...

www.reef2reef.com

Yes, AiKkz, I saw your post and I refereanced it when I opened the ticket with Premium Aquatics and Coralvue.

 

[Snoopy 67]

Have the same problem with a Red Dragon.

 

[GoVols]

Abyzz always looking out for their customers.

Yep,
Alex is the big dog.

 

[Skragan]

I hope that´s something good?

Yep,
Alex is the big dog.

 

[MGarrison]

To keep every that has been helpful informed, I have been in continual contact with Alex and we are working on getting a solution to this issue.
Thanks everyone!

 

[Brew12]

To keep every that has been helpful informed, I have been in continual contact with Alex and we are working on getting a solution to this issue.
Thanks everyone!

I'm not sure if this would work but....


It "might" provide enough harmonic filtration to prevent the GFCI from tripping. It would also help protect the controller against a power surge if that is an issue where you live.

 

[MGarrison]

I'm not sure if this would work but....


It "might" provide enough harmonic filtration to prevent the GFCI from tripping. It would also help protect the controller against a power surge if that is an issue where you live.

Great idea! I assume its the same as the one in this picture? If so, no joy. Alex also had me try to uncoil the excess cable and that didn't work either.

 

[piranhaman00]

There are several Jebao return pump models that can easily extend 15ft of head.

Hope the abyzz works out!

 

[Brew12]

Great idea! I assume its the same as the one in this picture? If so, no joy. Alex also had me try to uncoil the excess cable and that didn't work either.

Yup, that should be the same one. I'll keep seeing if I can come up with something....

 

[GoVols]

I hope that´s something good?

The Abyzz... Kommandant!!