I upgraded to the new Apex a couple months ago and haven't had any problems with it. The WiFi connection worked great (much better than how I had the classic connected). Anyway, last night it lost contact with Fusion for no reason----no changes with anything on my network. I tried contacting Neptune, but no help available. Is the server down? If that's not the issue, does anyone have any suggestions to get me back online? I tried rebooting the base unit and my wifi router and modem all multiple times. No joy. The base unit is showing blue on the front indicator. Thanks in advance!