I had bought two clowns from them before, they came with parasites. Juveniles I couldn't save. Recently I bought 5 clowns, 3 DOA and two that came very lethargic (expected) but came with damaged packaging, with a heating pad that risen their temperature more than it should've. I was left with two weak ones and then one died when I couldn't do more for it. The other one is standing on business though, last man standing. I don't think I'll be buying fish from them again, might take my chances with petco clowns. MIGHT. that's a whole other ball game.