HELP!! Reefbreeder photon v2 pro

[killerkukoo]

I tried to uprage my photon pros to the new reefbreeder app. now it wont connect to either it or the reef nexus app. when i get through the process, all i get is a rapid blinking blue led on the end. Any help at all would be greatly appreciated! we just added corals this weekend!

 

[tzabor10]

Did you try resetting them?

 

[killerkukoo]

Did you try resetting them?

Many times.

 

[killerkukoo]

it is resolved now! :D @ReefBreeder has fantastic customer service!

 

[exnisstech]

it is resolved now! :D @ReefBreeder has fantastic customer service!

What was the correction?

EDIT. I have 3 lights I need to move to the new app so am just gathering info to prepare.

 

[killerkukoo]

What was the correction?

EDIT. I have 3 lights I need to move to the new app so am just gathering info to prepare.

Honestly, I used my daughter's iPhone. Once they connected with that, I reset and tried the android and it worked. Wish I had some secret sauce for you

 

[exnisstech]

Honestly, I used my daughter's iPhone. Once they connected with that, I reset and tried the android and it worked. Wish I had some secret sauce for you

Man I hope this isn't going to be like mobius. I have to keep an old iPhone around to delete tanks so I can move equipment before I can go back to android on that app because I can not move the equipment using android.

 

[killerkukoo]

That would be annoying. Hopefully it goes well for you. Logan did call to help me, but it was working by then. Good customer service

Man I hope this isn't going to be like mobius. I have to keep an old iPhone around to delete tanks so I can move equipment before I can go back to android on that app because I can not move the equipment using android.

 

[exnisstech]

Deleted. More accurate info here
https://www.reef2reef.com/threads/new-reefbreeders-app.1049853/#post-12455347

 

[Derrick0580]

The email sounds they are getting ready to nickel and dime us for features that come free with radions.

 

[Baba-Yaga]

The email sounds they are getting ready to nickel and dime us for features that come free with radions.

It appears we are having the same issue which would lend to believe many are. Everything was working fine until the "upgrade". Hope to hear back soon. The dark tank is seemingly lifeless.


https://www.reef2reef.com/threads/photon-email-android-update.1050741/

 

[Reef Breeders Verified Sponsor]

The email sounds they are getting ready to nickel and dime us for features that come free with radions.

Premium features are NEW features that required a significant investment to create. All of the features in the app currently will always be available free of charge, just like they are now.

We have some exciting updates in the works here, and will be making an announcement as they are closer to release.