- Joined
- Jun 11, 2009
- Messages
- 164
- Reaction score
- 116
If I seem excited in this post its because I am :D. I just received my order from Marc at Marco Rocks. Not just any order, but a special order we talked about thru email and Pms. Certain pieces of rocks I was looking for. He took a picture of them for my approval prior to me purchasing. Not just some bulk order. All this and he never charged me a dime more.
Well all I can say is OMG :tongue:! The pictures do NOT do this rock justice. The pieces I received are HUGE and very porous. My order was for 100lbs and I received about 125lbs! Also low and behold I need sand as well and Marc thru in a baggie of his white pure Aragonite sand WITHOUT knowing I wanted and needed sand. He gets another sale for the sample. Smart business there. And talk about the shipping, top notch. Each piece wrapped in bubble wrap. Three boxes shipped Fed EX and the shipping was $15 dollars. How is that possible.... :wink:
So if anyone is even thinking of getting more rock for whatever reason...trust me you will NOT be disappointed ordering from Marco Rocks.
In closing I just want to say that Marc went well out of his way for me and he didn't have to. Its nice to see this kind of customer service in todays market. Marc you have gained a customer for life. Keep up the great work.
Well all I can say is OMG :tongue:! The pictures do NOT do this rock justice. The pieces I received are HUGE and very porous. My order was for 100lbs and I received about 125lbs! Also low and behold I need sand as well and Marc thru in a baggie of his white pure Aragonite sand WITHOUT knowing I wanted and needed sand. He gets another sale for the sample. Smart business there. And talk about the shipping, top notch. Each piece wrapped in bubble wrap. Three boxes shipped Fed EX and the shipping was $15 dollars. How is that possible.... :wink:
So if anyone is even thinking of getting more rock for whatever reason...trust me you will NOT be disappointed ordering from Marco Rocks.
In closing I just want to say that Marc went well out of his way for me and he didn't have to. Its nice to see this kind of customer service in todays market. Marc you have gained a customer for life. Keep up the great work.