- Joined
- Dec 28, 2016
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Since I have received a couple messages - and since I'm still (perhaps wrongly so) supportive of the company - The situation TO ME seems like when there is a 'run on the bank' i.e. so many people panicking and cancelling orders - which they had thought were there. So - they are just 'not answering the phone' or posting - until there is new news beyond what they said a couple weeks ago - i.e. thanks for being patient - they have plenty of funding.
Note - I have no inside information - I have no axe to grind against them or the product - there are things that make me suspicious that 'bad things' have happened - there are also encouraging signs (As @Daniel@R2R just posted). It becomes kind of a self-fulfilling prophecy though - im sorry to say - people (some) since July have been belittling the company (and they may have been warranted in doing so) - but the more people that request refunds - the more issues there are (someone else mentioned this a couple weeks ago) - which is why I asked my Cc for 'the merchandise' as compared to a 'refund'. Note - before conspiracy theorists start up. I can fully understand why some would request a refund pending a resolution of (whatever) the issues are. I am not an employee of the company - nor do I have any 'inside knowledge' of whats up - what I do know - is that all of the communication I have had with the company has been truthful, friendly, and a credit that I requested for a different issue was promptly and politely handled long before it was supposed to be.
Note - I have no inside information - I have no axe to grind against them or the product - there are things that make me suspicious that 'bad things' have happened - there are also encouraging signs (As @Daniel@R2R just posted). It becomes kind of a self-fulfilling prophecy though - im sorry to say - people (some) since July have been belittling the company (and they may have been warranted in doing so) - but the more people that request refunds - the more issues there are (someone else mentioned this a couple weeks ago) - which is why I asked my Cc for 'the merchandise' as compared to a 'refund'. Note - before conspiracy theorists start up. I can fully understand why some would request a refund pending a resolution of (whatever) the issues are. I am not an employee of the company - nor do I have any 'inside knowledge' of whats up - what I do know - is that all of the communication I have had with the company has been truthful, friendly, and a credit that I requested for a different issue was promptly and politely handled long before it was supposed to be.